Nancyg56
DIS Veteran
- Joined
- Aug 17, 2005
Several months ago we hired a contractor to fix a leak that was an ongoing problem. We have a metal roof and a field stone chimney, so the flashing is a bit complicated. Several contractors had worked on the seals and flashing but to no avail. My DH could not follow the leak to see exactly where it began, but we could see where it was leaking.
A contractor came out and DH took him up into the attic to see the track, as well as the roof, told him that the flashing had been addressed several times. The guy said he had some heat caulking stuff that would flow down and seal the problem areas that the field stones made. He gave us a 3 year warrantee.
You guessed it. It is still leaking. DH called him several times and he did come back, messed around a bit, but it is still leaking. he then told DH it is costing him money to come back, so I called and spoke to the owner. Well, so far, nothing. The guy promises to come but there is a always a reason he does not. It is cold, so we understand safety on a metal roof.
DH is stinkin furious. He paid for a warrantee that specifies the leak was fixed. Here is where we part ways. I think that the guy needs to find the leak if he does not want to warrantee the flashing work. DH says, he never told the man it was chimney related, but showed him all of the problem, as he was not convinced the leak stemmed from the chimney but that it found its way there, so he feels he needs to come and fix it since he said he guaranteed for three years the work would seal the problem.
I want to walk away, DH says he will hire a lawyer he is so mad.
My question is with the info I shared, and knowing there is an invoice specifying the warrantee, can DH make this contractor honor the work?
A contractor came out and DH took him up into the attic to see the track, as well as the roof, told him that the flashing had been addressed several times. The guy said he had some heat caulking stuff that would flow down and seal the problem areas that the field stones made. He gave us a 3 year warrantee.
You guessed it. It is still leaking. DH called him several times and he did come back, messed around a bit, but it is still leaking. he then told DH it is costing him money to come back, so I called and spoke to the owner. Well, so far, nothing. The guy promises to come but there is a always a reason he does not. It is cold, so we understand safety on a metal roof.
DH is stinkin furious. He paid for a warrantee that specifies the leak was fixed. Here is where we part ways. I think that the guy needs to find the leak if he does not want to warrantee the flashing work. DH says, he never told the man it was chimney related, but showed him all of the problem, as he was not convinced the leak stemmed from the chimney but that it found its way there, so he feels he needs to come and fix it since he said he guaranteed for three years the work would seal the problem.
I want to walk away, DH says he will hire a lawyer he is so mad.
My question is with the info I shared, and knowing there is an invoice specifying the warrantee, can DH make this contractor honor the work?