Kristin0713
Mouseketeer
- Joined
- Nov 8, 2016
Just want to give others a heads up and maybe they can avoid our challenging experience. We arrived late Sunday night for a one night stay at Pop. Monday morning at 8am I called to have our bags transferred to GF. They came right away and tagged them. The guy said the transport would start at 1pm, it’s usually delivered by 4pm but they can’t guarantee delivery until 5pm. No problem, we were headed out for the day and not expecting to get into our room at GF until 3. So after a long day at Epcot we arrived at GF around 3:30. Luggage had not arrived, fine. We relaxed in our room at went to dinner at 5, called down to luggage to check on it before leaving. Still not there. After dinner around 6:30 we checked again. At this point GF didn’t know where our luggage was because it did not arrive with luggage transport. They (GF) started searching and around 7pm called us to say they located it—it was still at Pop in the luggage room. Someone would bring it right over they said. Now by this point we were EXHAUSTED and just wanted to get our kids showered and in bed. Our night before was really late and we had been at Epcot all day. FINALLY our luggage arrived around 8:15. The bellman who brought it up was wonderful and so apologetic. He said this has been a growing problem when transferring from value results because Disney hired an outside company to do their luggage transfers and just the night before the same thing happened to another family. I said, we are doing another thrsnsfer on Thursday to WL, is this going to happen again? He said no because they (GF) will do it, there will be no problem.
So anyway—I think if doing this again I would find a way to move my own luggage from a value resort. They comp’d us half our night at Pop and gave us extra FP’s for the ordeal but it was still extremely frustrating sand exhausting, not to mention stressful to start worrying if our luggage got stolen or permanently lost.
So anyway—I think if doing this again I would find a way to move my own luggage from a value resort. They comp’d us half our night at Pop and gave us extra FP’s for the ordeal but it was still extremely frustrating sand exhausting, not to mention stressful to start worrying if our luggage got stolen or permanently lost.