Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Robo]

Bought our AP last year and it came with Memory Maker. Planning a Nov and April trip---is the MM good for the duration of the AP or just for the trip we bought it on?

Rachel

Duration of your AP.

 

[Sandy Mouse]

Click HERE to find the closet thing I've found to a complete "everything reference" regarding Military discounts and tickets at Disney.

Thanks, Robo!

 

[twinklebug]

How do you mean?

I have a "fake" friend name listed on my MDE and I reassigned some 6 day PH to it. That way they aren't even linked to the profiles I normally use. It's easy to reassign tickets.

Careful with this. I have a 7 day PH and an AP. I assigned the 7dPH to a fake account to hold aside and had the option button to reassign it back to myself right up until the most recent MDE upgrade. Now that pass doesn't show up at all. (I will call on this, just need time)
On the other hand the latest version of the software IS showing a 7dPH+ pass from 2004 on my son's account. There are no more theme park entries on it, just 4 waterpark days, but nice that it finally decided to show its face after I entered it this last July and it vanished.

 

[Pdollar88]

I believe I saw this mentioned before but can't remember the answer. If I upgrade a renewal price WDW AP to a Premier Passport, do I pay the difference between the renewal price and the Premier Passport or the full price of a WDW AP and the Premier Passport?

I have a couple of months before I need to renew my AP, and I'm debating my options. And how much I want to visit Disneyland.

 

[SaintsManiac]

Careful with this. I have a 7 day PH and an AP. I assigned the 7dPH to a fake account to hold aside and had the option button to reassign it back to myself right up until the most recent MDE upgrade. Now that pass doesn't show up at all. (I will call on this, just need time)
On the other hand the latest version of the software IS showing a 7dPH+ pass from 2004 on my son's account. There are no more theme park entries on it, just 4 waterpark days, but nice that it finally decided to show its face after I entered it this last July and it vanished.

I've had it for a couple of years. It's fine. Always there and no issues.

 

[Robo]

I believe I saw this mentioned before but can't remember the answer. If I upgrade a renewal price WDW AP to a Premier Passport, do I pay the difference between the renewal price and the Premier Passport or the full price of a WDW AP and the Premier Passport?

I have a couple of months before I need to renew my AP, and I'm debating my options. And how much I want to visit Disneyland.

You should get the "full price" of the single-resort AP in the upgrade.

 

[TaraBara]

The simplest answer is that "2017" tickets expire 12/31/18, and "2018" tickets expire 12/31/19.

HOWEVER...
The only way to know for sure is to contact UT directly and ask.
Which I would do, for sure.

Well, I called UT and was basically told that if I bought an e-ticket in September, it is a “2018” ticket. She said that expiration dates are different for e-tickets than they are for hard tickets. Hopefully, this is true and our upgrade price will be minimal. If the ticket were considered a “2017” ticket, we would have a pretty big upgrade price for just one day. Guess we will just find out for sure once we are there.

 

[DisneyRunner2009]

We have 4 day hopper with free dining currently. Three of us want to use that toward AP renewal. The other wanted to add 2 days to make it a 6 day hopper once we arrived. With this new pricing scheme, is it better to change everyone on the package to 6 day hopper? Thoughts? We can use the cost of 6 day hopper towards our renewal, correct?

 

[Robo]

Well, I called UT and was basically told that if I bought an e-ticket in September, it is a “2018” ticket.

Yes.
That information has been discussed in the interim since your first post.

 

[Robo]

We have 4 day hopper with free dining currently. Three of us want to use that toward AP renewal. The other wanted to add 2 days to make it a 6 day hopper once we arrived.

1. With this new pricing scheme, is it better to change everyone on the package to 6 day hopper? Thoughts?
2. We can use the cost of 6 day hopper towards our renewal, correct?

1. That would look to be a pretty safe bet.
2. Yes.

 

[PoohBear]

I need some advice. I have three key to the world cards that are in my son's name.
These cards contain:
2009 1 day Child's park hopper
2010 2 day Child's base
2011 2 day Child's base
We all need to purchase new AP's this trip. How should I go about this? Should I have him use a ticket before we upgrade him? Do these even still work at the gate? Should we exchange them for like tickets and then upgrade them? But it may be worth noting that he is 12 now.
Thanks!

 

[twinklebug]

I've had it for a couple of years. It's fine. Always there and no issues.

Ditto, or so I thought up until last night.
Edit - after an hour waiting for Web support my pass has been recovered Technician earned his ears!

 

[mster425]

I have unused 5 day PH attached to MDE. I bought them as part of a (cancelled) Disney trip booked through COSTCO. Tickets expire 1/31/2019. I want to apply the ticket toward an AP, first use will be in December 2018. AFAIK the tickets were full priced. COSTCO emailed me a Disney will call voucher which I was able to assign through MDE. Since I linked the tickets in MDE there wasn't an easy way to get a refund.
In reading this thread it appears:

1. No longer an advantage to first using the ticket to enter a park then immediately upgrading
   
2. We have no idea if AP rates and terms will be changing in a few weeks.
3. I should be able to upgrade with a phone call.
4. If I upgrade via phone my AP will be activated the first time I use it.
5. MDE first lists an old pass with one day left. It gives my an option to upgrade it. If I have the order changed can I upgrade my pass through the app.

I already bought base tickets for those in my group not getting APs.

Thanks for any insights

I'm in a similar situation with 5 day PH Costco tix- needing to upgrade for November trip, expiring 1/2019. I was not able to upgrade over the phone, with a kind CM and asking nicely, she said she was unable to. YMMV but please report back if it works! Worst case I will post back here in November what value they used to upgrade.

 

[Pdollar88]

You should get the "full price" of the single-resort AP in the upgrade.

That makes me happy. Good to know, and thank you Robo!

 

[Robo]

I need some advice. I have three key to the world cards that are in my son's name.
These cards contain:
2009 1 day Child's park hopper
2010 2 day Child's base
2011 2 day Child's base
1. We all need to purchase new AP's this trip.
How should I go about this?
2. Should I have him use a ticket before we upgrade him?
3. Do these even still work at the gate?
4. Should we exchange them for like tickets and then upgrade them?
5. But it may be worth noting that he is 12 now.
Thanks!

2. No need to use a ticket in order to upgrade it.
3. The 2010 and 2011 should, but you don't need to (or want to) use them at the gate, anyway.
4. No need to do that.
5. OK.
1. You neglected to mention how many of you is "we all."

Your plan:
"You all" (at least three of you) need to go to any Guest Relations and ask that the value of each of those older tickets be applied to a separate new adult's AP.

 

[LorieR]

I have a 10-day hopper with no expiration. I just purchased a 4-day ticket with 1 free day from UT. The 10-day ticket is linked to my magic band, which I will be using for my October trip (possibly only use 2-3 days). I am also going in February and when I will use the 4-day (+1) ticket.

Question: Can I order a new magic band before my February trip and put the 4-day ticket on that band and use that or will the remaining days on my 10-day no expiration ticket show up on that band? Can I have two magic bands with separate tickets linked to each? Thank you!

 

[JReneeW]

I don’t claim to understand ticket upgrades, but I bought stand alone tickets from boardwalk ticketing. I decided I wanted to add one day before the rates changes, so I called Disney directly. They took care of it for me no questions asked. Just thought I’d put my experience out there in case it helps anyone else.

 

[Robo]

I have a 10-day hopper with no expiration. I just purchased a 4-day ticket with 1 free day from UT.

1. The 10-day ticket is linked to my magic band, which I will be using for my October trip (possibly only use 2-3 days).
2. I am also going in February and when I will use the 4-day (+1) ticket.

3. Question: Can I order a new magic band before my February trip and put the 4-day ticket on that band and use that or will the remaining days on my 10-day no expiration ticket show up on that band?
4. Can I have two magic bands with separate tickets linked to each? Thank you!

3. Nothing is ever "put onto" any Magic Band (MB.)
Tickets are linked to ("put into") your MyDisneyExperience (MDX) account and then any MB that you own can ACCESS any and all of those tickets.
4. Nope.

1. That ticket can remain exactly as it is in your MDX account for the duration of your October trip.
2. Before you go on your October trip (right now, today, would be a good time to do this)
create a "new person" (fake name) in your MDX account. Then, transfer the new 4-day ticket
over into that "new person's" account.
That way, your 4-day ticket will not accidentally be used by you in October because it is no longer seen under your name.

Then, after your October trip, you can transfer the 4-day ticket back under your real name.

When you get to WDW in February, BEFORE going to a park gate, go to any Guest Relations and have your 4-Day ticket's PRIORITY set to the HIGHEST PRIORITY.
That way, the 4-day ticket will be used first and not the remaining days on your Non-expiring ticket.

 

[Chip_Dale]

Purchased last week a discounted ticket (Canadian resident) with room package. The ticket is showing on MDE app but it is showing 0 park days remaining Ticket has never been used .There is an older non expiry park hopper plus showing the same. I think the old ticket is correct with a couple of water park entry remaining on it.

 

[Robo]

Purchased last week a discounted ticket (Canadian resident) with room package. The ticket is showing on MDE app but it is showing 0 park days remaining Ticket has never been used .There is an older non expiry park hopper plus showing the same. I think the old ticket is correct with a couple of water park entry remaining on it.

This is not really a ticket issue.
It looks to be a MDX GLITCH problem.
(There have been a huge number of them within the month, or so.)