I wanted to give a quick review of our recent stay at PBH. We stayed 2 nights- 6/7 -6/9 (Thurs/Fri). I had an AP discount room, standard 2 queen (I believe) for $259 and $284/night. There were 4 of us (DH, myself, and DD5 and DS7), but apparently I forgot to put the 2 kiddos on the reservation, so when we went to check in they had upgraded us to a Bay view King room. When they saw there was 4, they were going to switch us back, but we asked to keep the king room and they let us. This was awesome! The bay view came in handy when we were looking to see if the water taxi was running or not because of afternoon storms. The room was very nice, spacious, light, and we all really enjoyed it! Unfortunately we didn't ever make it to the pool (hopefully next time!) as the kids played hours in the Curious George area so we figured that was enough water for them. We got takeout food from Sal's twice, both times were good but pricey, but that's to be expected I suppose. The front-desk people and bell services were all very friendly and helpful. We really enjoyed the short water taxi's to/from the parks, and the short security line to get on the boat was great!
Really I can only think of 2 minor negatives - the first was one afternoon coming back from the parks we had to take the bus to the hotel because the boats weren't running due to lightning. The wait for the bus seemed to take forever, and the area was very crowded and seemed disorganized - there wasn't a sign indicating if we were in the correct line or not, and the bus wasn't marked either. I'd say if you can try to wait out the lightning and just ride the boat. The second was on our last night/day in the room, I noticed some tiny ants (I think) on the bathroom counter. They were so small they were hard to see, and at first I thought it was just one or two that somehow maybe got in with the clean towels or something, however I probably killed 25 or so of them. I didn't call the front desk because I didn't really want to move rooms since we liked our room so much, and we had a short stay. If we were there longer I might have called to see if they could spray or something.
Overall we really, really enjoyed our stay and would definitely like to stay at PBH again! Hopefully next time we'll make it to the pool, and would probably pay extra to get the Bay view room again. A few other notes - They never did ask us to show our AP's, which we did upgrade to on our last day (for only $21 for 4 of us!). Also, on our last day bell services was able to hold our cold food in refrigerated storage for us while we toured the parks. Any questions please let me know!