sbd78
DIS Veteran
- Joined
- Feb 21, 2013
So my 180 opened today. I made all my reservations and was happy with them, until my husband called wondering why we had a few large charges from Disney? After calling and inquiring, it turns out there is a glitch in the system. Guests on the dining plan will be charged immediately for CRT bookings made online, the only way to avoid this is to call in your reservation. The cast member stated that there was a warning on the Disney website. There was a warning, but all it mentions is that reservations are unavailable for guests on the dining plan. There is no mention of your credit (or in my case, debit) card being immediately charged. This is the message on the Disney site:
Guests are temporarily unable to book pre-paid dining experiences with dining plans online. To book a pre-paid dining experience with your Disney Dining Plan, please call the Disney Reservation Center at (407) 939-3463.
I saw the message when booking and assumed that since the website allowed me to book, all was well. The Disney website is very often wonky, after all! I feel the warning should have been more clear, that if booking with a dining plan, you will be charged out of pocket. Since I was holding the reservation with a debit card and not a credit card, and I booked both a breakfast and lunch because I wasn't sure yet which time would work with BBB, that is a good chunk of change. They did fix it and refund us, but since it was a debit card and not a credit card, it will take several days for the money to show back up in our account. Anyway, I just want to warn others on the dining plan!
Guests are temporarily unable to book pre-paid dining experiences with dining plans online. To book a pre-paid dining experience with your Disney Dining Plan, please call the Disney Reservation Center at (407) 939-3463.
I saw the message when booking and assumed that since the website allowed me to book, all was well. The Disney website is very often wonky, after all! I feel the warning should have been more clear, that if booking with a dining plan, you will be charged out of pocket. Since I was holding the reservation with a debit card and not a credit card, and I booked both a breakfast and lunch because I wasn't sure yet which time would work with BBB, that is a good chunk of change. They did fix it and refund us, but since it was a debit card and not a credit card, it will take several days for the money to show back up in our account. Anyway, I just want to warn others on the dining plan!