- Joined
- Aug 3, 2014
Just returned from a great stay in a 1BR lake view. The soft goods refurb was a significant improvement. Also when we were first in the room around 3:00, the housekeeping manager stopped by. He said he had hoped to inspect the room before we arrived, and I invited him to go ahead and told him I was glad to see he was doing quality control. He seemed very concerned so I think the complaints one sees online have management's attention. I had no issues with the housekeeping. The exterior windows needed cleaning but I suspect Hurricane Matthew had something to do with that, and I saw window cleaner crews out on other areas of the tower.
After three days, there was quite a build up of midges (aka "blind [non-biting] mosquitos") on the ceiling of the patio. They are harmless but a bit annoying; I noticed the housekeepers getting rid of them when they were cleaning other rooms. Next time we will take our electric bug zapper with us. When they get inside they are a bother, and smushing them makes a mess. This is apparently the season for them. Not much to be done about this otherwise.
My only complaint is that the pools did not open until 10 am, eliminating the ability to swim morning laps. Only the smaller circular pool at the main hotel is open 24 hours. Everything else was really great.
After three days, there was quite a build up of midges (aka "blind [non-biting] mosquitos") on the ceiling of the patio. They are harmless but a bit annoying; I noticed the housekeepers getting rid of them when they were cleaning other rooms. Next time we will take our electric bug zapper with us. When they get inside they are a bother, and smushing them makes a mess. This is apparently the season for them. Not much to be done about this otherwise.
My only complaint is that the pools did not open until 10 am, eliminating the ability to swim morning laps. Only the smaller circular pool at the main hotel is open 24 hours. Everything else was really great.