We had deluxe meal plan and ate at a lot of places earlier this month. The one we crossed off our list was The Boathouse. So loud we could not have a conversation. Terrible, slow service that included a glass iced tea being spilled on my son as a waiter walked by with a tray of drinks. And to top it off terribly prepared food. From a fried green tomato app that was so undercooked it was too hard to even cut, rendering it inedible, to cold, undercooked expensive ribeyes that the waitress told us had sat while the lobster Mac and cheese was made (and that tasted like pasta roni with lobster pieces in it). Service was so slow that when the tea was spilled on my son they brought him out a cup of lobster bisque as service recovery, not even realizing he had already ordered a bowl (not upset that they tried to give him the bisque). He ate the cup and we waited and waited for the apps we had ordered (the undercooked fried green tomatoes and 3 lobster bisque s) that our waitress came out asked how our apps were to which we responded that we did not have them yet. Manager came over and apologized for the wait, and after about 10 more minutes we finally got our apps. Then we waited and waited for our entrees (2 ribeyes, a lobster Mac and cheese and a turkey club). Manager came along again and apologized for the wait. Then waitress came along and said the good news is your steaks are done and they are making the lobster Mac and cheese now. And we waited some more. Finally got our entrees and steaks were room temp and one was undercooked. My teenage son (1st year culinary student) got the cold, undercooked ribeye and was so pissed at that point that he got up and left and headed back to the hotel. The rest of us ate park of our meals (nothing great) and left a huge part of it on our plates. Waitress came along and asked how the food was. We explained the issues with the steak and she cut into the strip part of it and said “this part isn’t undercooked” while the filet part was a blue bloody mess. Son, was gone and we were over it. We declined dessert, paid 8 deluxe credits and left a tip and left. Waitress and manager both knew how bad our experience was and never even tried to make it right. A $70 steak should be cooked correctly. End of story, we won’t be back.