mla973
DIS Veteran
- Joined
- Jul 18, 2004
This is my third call to try and rent a resort cabana for an upcoming trip. Waited an hour and 40 minutes the first time. Wasn't able to book what I wanted yet (CM said nothing was showing in the system). Called back when the CM suggested, waiting two hours on the phone only to be told the information I received the first time was not correct and to call back at another point. Just dialed at 7:01 this morning, and it says there is already a two-hour wait on the call.
I don't think I've ever tried so hard for Disney to take my money. I know staffing is short, but if they allowed some of these reservations to be made on their website, it would save both parties a lot of time. Now I'm annoyed and cannot wait two hours on hold this morning due to work. I just don't know that I have the patience to continue to call back.
Is it always this long of a wait? This is my first time trying to book a cabana.
I don't think I've ever tried so hard for Disney to take my money. I know staffing is short, but if they allowed some of these reservations to be made on their website, it would save both parties a lot of time. Now I'm annoyed and cannot wait two hours on hold this morning due to work. I just don't know that I have the patience to continue to call back.
Is it always this long of a wait? This is my first time trying to book a cabana.