After our October 2021 trip, not only did I take the survey(s), but also I actually emailed the two Bobs -- about a lot of things, but in the section about the GCH, I was hardest on the lack of daily housekeeping; I asked if either of these gentlemen would accept that level of (non) service in a place they stayed themselves. I said they needed to pay people enough, staff up in the hotel, and protect their workers' safety -- and don't let guests paying $800/night come back to unmade beds and a wastebasket full of coffee pods. (I was really surprised how off-putting that was, honestly -- just a weird and unexpected bummer. My family is/was as neat as we can be -- we would *never* just leave a mess for The Help
to deal with -- but still. Where *does* my $800 go, Bob? Huh? Cause it sure as heck isn't going to a Housekeeping worker's paycheck, from what I can see.)