Dean Marino
DIS Veteran
- Joined
- Jun 3, 2015
I wish (and I spent 20 years in IT and have a husband who does web services for a living) that Disney would do two things:
1) Speed the darn things up. There isn't any reason why mydisneyexperience takes as long to load as it does. That's just bad architecture.
2) Invest some time in User Interface Design. For a company that was awesome at experience from the day Disneyland opened, their UI people are idiots. Their applications are often far too complicated. But their processes are often too complicated as well - especially with the push to self service.
Love this. Crisi? My dear wife and I spent 30 years in IT Research for a Fortune 500.... We STARTED Web Services for Dow Chemical, before they knew what Web Services were.
On the side? We also introduced the concept of Security Firewalls. And Web/Database Integration. All published at an ORACLE conference - about 1994.
Now - we never had great success until we partnered with MARKETING. OUR companies MARKETING got this stuff in a heartbeat. THEY SMELLED MONEY. WISE people.
Disney's Problem: To this DAY, they do not smell money with Web Services. They consider these to be an annoyance. Disney is not serious. Hence? "CALL CALL CALL CALL" - totally 1975 thinking.
One day, Disney will hire a competent executive IT Director, that can make MONEY for Disney. To date? That title has been filled by hacks. It's very close to "Person that brings doughnuts to meetings". Disney is not yet serious .
Side note, regarding "speed things up" - that's not Disney's Web. That's Disney's 1968 back end database. One can point a web site that looks VERY cute at a garbage pile back end mainframe database.... guess what happens? .
"All personal opinion - I'm not necessarily right, no one else is necessarily wrong."