Hi,
A couple of weeks back, i bought the AMEX premier plus insurance policy - thankyou Rob for the info, you posted on this board regarding this policy.
With the money i saved, buying the AMEX insurance, i thought i would put it towards an upgrade from the compact car i had booked through Virgin, to a convertible.
Having checked the Virgin brochure for the upgrade price of £110.00 per week, i rang customer services this morning and asked for the car to be upgraded to a convertible.
The Virgin Rep told me the upgrade would cost for the 2 weeks £80.00 ( result ) and an insurance premium of £460.00 !!!
I told her i wouldn't need Virgins insurance because i have the AMEX policy which includes North American car hire. After putting me on hold for about 10 mins, she come back and told me Dollar would not let me have the car if i didn't take their insurance !
On the Premier Plus policy it warns you that you don't have to buy the CDW offered by the rental agency (ie Dollar) or the company from which you hire the car ( ie Virgin ) and that you may find they will try to force you to buy their own.
I then reminded her of this fact and she had a word with her supervisor, who then said that i could hire the vehicle if pay a £20.00 per person charge on top of the £80.00 upgrade charge.
The total cost worked out at £120.00 and i had a £100.00 Virgin gift voucher which they sent me, after they screwed up the the admin on the last holiday. So in all the upgrade to a convertible cost £20.00 ! What a result ! Thanks Virgin !
Paul
A couple of weeks back, i bought the AMEX premier plus insurance policy - thankyou Rob for the info, you posted on this board regarding this policy.
With the money i saved, buying the AMEX insurance, i thought i would put it towards an upgrade from the compact car i had booked through Virgin, to a convertible.
Having checked the Virgin brochure for the upgrade price of £110.00 per week, i rang customer services this morning and asked for the car to be upgraded to a convertible.
The Virgin Rep told me the upgrade would cost for the 2 weeks £80.00 ( result ) and an insurance premium of £460.00 !!!
I told her i wouldn't need Virgins insurance because i have the AMEX policy which includes North American car hire. After putting me on hold for about 10 mins, she come back and told me Dollar would not let me have the car if i didn't take their insurance !
On the Premier Plus policy it warns you that you don't have to buy the CDW offered by the rental agency (ie Dollar) or the company from which you hire the car ( ie Virgin ) and that you may find they will try to force you to buy their own.
I then reminded her of this fact and she had a word with her supervisor, who then said that i could hire the vehicle if pay a £20.00 per person charge on top of the £80.00 upgrade charge.
The total cost worked out at £120.00 and i had a £100.00 Virgin gift voucher which they sent me, after they screwed up the the admin on the last holiday. So in all the upgrade to a convertible cost £20.00 ! What a result ! Thanks Virgin !
Paul