Currently there seems to be something off at the CBP and people traveling on an I-94 visa (the visa you get when you enter with an ESTA) aren't correctly registered to have left the US. This happens both on cruises and airplanes. People this affects risk getting an overstay on their record. If you are unaware of this and travel again to the US, they will not let you enter the country without proof you didn't overstay your visa. Because of this it's really important people are aware of the issue so they can collect the proof and maybe get their departure registered.
You can check your status on the official DHS page, subsection CBP, subsection i94 (It won't let me post a link)
There are two indicators, for both of which you'll have to log in with your passport details. First is the Compliance, this shouldn't have a number after "Days Left to Leave the Country: " (so it should be N/A). Next is the travel history, make sure your departure is present.
If the CBP I94 website doesn't indicate you left the US (I don't know how long it takes to process! We found out after 80 days, which clearly is to long, but I'd give it a week or something before you take action), you need to send proof to CBP you did leave.
First, send an email to the airline or cruise company you travelled with and request proof you did leave the US. They'll resend your booking confirmation and you'll get a (unsigned) letter stating <names of the entire party> were on board. You need to make a screenshot of the booking confirmation (explicitly stated by CBP, sending the email itself won't do apparently). It can take a long time though! Apparently Delta has so many people affected it'll take weeks!
Go to the ask section of the official CBP website (again, not allowed to post the links) and select in the dropdown menu entering or exiting the US and then the other drop down menus to what is most likely what has happened. Explain what happened and attach the proof you left.
What's needed:
SURNAME
GIVEN NAME
DOB:
Passport#
Arrival Date
Departure Date
Departure Port
Flight Number/Vessel number:
Until Passport# it should be present for each person in your party, the arrival en departure information can be shared. Vessel number apparently is the name of the ship, but just to be sure I also added the IMO and the MMSI.
They also asked for a summary of your previous travel to the United States.
I’m not sure if that’s only the arrival and departure date also mentioned above or all you’re travels (or the ones on your current ESTA). We’d only been three times in total, so I included information (arrival and departure date and time) of all of them.
You can check your status on the official DHS page, subsection CBP, subsection i94 (It won't let me post a link)
There are two indicators, for both of which you'll have to log in with your passport details. First is the Compliance, this shouldn't have a number after "Days Left to Leave the Country: " (so it should be N/A). Next is the travel history, make sure your departure is present.
If the CBP I94 website doesn't indicate you left the US (I don't know how long it takes to process! We found out after 80 days, which clearly is to long, but I'd give it a week or something before you take action), you need to send proof to CBP you did leave.
First, send an email to the airline or cruise company you travelled with and request proof you did leave the US. They'll resend your booking confirmation and you'll get a (unsigned) letter stating <names of the entire party> were on board. You need to make a screenshot of the booking confirmation (explicitly stated by CBP, sending the email itself won't do apparently). It can take a long time though! Apparently Delta has so many people affected it'll take weeks!
Go to the ask section of the official CBP website (again, not allowed to post the links) and select in the dropdown menu entering or exiting the US and then the other drop down menus to what is most likely what has happened. Explain what happened and attach the proof you left.
What's needed:
- passports of entire party
- screenshot of booking confirmation
- letter supplied air/cruise line
SURNAME
GIVEN NAME
DOB:
Passport#
Arrival Date
Departure Date
Departure Port
Flight Number/Vessel number:
Until Passport# it should be present for each person in your party, the arrival en departure information can be shared. Vessel number apparently is the name of the ship, but just to be sure I also added the IMO and the MMSI.
They also asked for a summary of your previous travel to the United States.
I’m not sure if that’s only the arrival and departure date also mentioned above or all you’re travels (or the ones on your current ESTA). We’d only been three times in total, so I included information (arrival and departure date and time) of all of them.