My sister had purchased 8 tickets from UT for her trip in February today would of been her day to start getting her FP set up. When she called Disney they told her the tickets expire in January! She was told to call UT and see if they would do anything to fix it so she called. My sister is a very soft spoken person she was treated horribly by customer service and basically was told that the ticket is good when she gets to the gate but as far as her being able to get FP or anything else that is attached to the ticket sale she can't do any of it. She bought her tickets using UT and she is paying for it with her trip and the other thousands she spent for hotels and dining. All a waste if she can't get FP we check in on February 15th its President week.... anyone know of this or what she might be able to do?