Mackenzie Click-Mickelson
Chugging along the path of life
- Joined
- Oct 23, 2015
Sorry I was meaning under the park reservation buckets whether you were trying to book under regular, ones for resort hotel or APwe just bought tickets directly from Disney. We booked All Stars through hotwire and already got our money back for it.
Now I have a different question. Have you tried changing your tickets first from October to December? You should be able to modify the date your tickets are good for. Maybe that was what the CM was meaning by "cancel"?? While I haven't had to do it Disney does say you can through your MDE account and like lanejudy said if there's a higher price for the dates in December you want you'll be paying the difference (according to Disney at the end of the transaction).
ETA:
A quick how to from a parks blog (hopefully it's still current info)
"Since Walt Disney World uses date-based pricing for theme park tickets, you choose the dates you plan to visit when you purchase them. To change those dates, just log in to your My Disney Experience account and go to "My Plans." Then go to your tickets and select "Change Tickets." That's where you can modify the type of ticket you have, change your options, or change your dates. Do note that if there's a difference in price for your new dates, you'll be able to pay that when you finish making your changes.
If you have any problems making the adjustment to your dates online, you can always call Disney's Guest Relations at the Existing Tickets number, where a Cast Member will walk you through your options for changing your tickets.
And Dixie, don't forget you'll also need to update your Disney Park Pass reservations with your new dates! You can take a peek at the Availability Calendar to help you plan your new theme park itinerary."