TICKETS & Upgrades - Prices and "How to"

Lewisc

DIS Veteran
Joined
May 23, 2000
Tried upgrading my UT ticket to AP over the phone & was told that it has to be done in person. I’m going to call again when I get a chance, so will let you know if I get a different answer then
I spoke to 3 different CMs, ticketing, supervisor and ap CM. They said if we can't do the upgrade online they can't do it
On the phone. Please post if you have better luck.
 

Nevada Jen

DIS Veteran
Joined
Nov 5, 2012
I'm sure this is answered somewhere in the thread but I have not seen it after 10 pages. I have a non expiring 10 day ticket bought and a couple of days used in the 90's. Is it still good? How do I find out how many days I have left? Second question. I have the same child ticket for my daughter. She died. Can I use it for my son and pay an upgrade price? No trickery going on. They are really my tickets.
 
  • ewturner

    Earning My Ears
    Joined
    Jan 16, 2018
    I spoke to 3 different CMs, ticketing, supervisor and ap CM. They said if we can't do the upgrade online they can't do it
    On the phone. Please post if you have better luck.
    I'm wondering if we will be able to do it ourselves online after the October 16th changes or if third party tickets will still have to be done on-site. I'd like to do it before then to avoid any potential price increase on APs, but I've kind of given up hope of being able to upgrade before I go at the end of November.
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    I'm sure this is answered somewhere in the thread but I have not seen it after 10 pages. I have a non expiring 10 day ticket bought and a couple of days used in the 90's.
    1. Is it still good?
    2. How do I find out how many days I have left? Second question.
    3. I have the same child ticket for my daughter. She died.
    4. Can I use it for my son and pay an upgrade price? No trickery going on. They are really my tickets.
    1. "Old" tickets are still honored for use at WDW.
    2. Take the ticket to a Guest Relations at WDW for that info.
    -OR-
    Below is a quote from an eMail from WDW Guest Relations regarding "days left" on tickets:
    Greetings from the Walt Disney World Resort!

    Thank you for contacting us regarding your unused Walt Disney World ticket media.

    If you have not already done so, please send a copy of the front and back of your tickets, as well as a copy of your Government issued I.D.
    to Ticket.Usage@DisneyWorld.com.

    Include your name and daytime telephone number. We are unable to provide usage without these copies.

    Please note, we are not able to receive messages or attachments greater than two mega bytes. If needed, send your files in separate messages or compress them prior to sending.

    If you are visiting the Walt Disney World Resort within five days and need immediate assistance, please call us at (407) 560-2544, Monday through Friday between the hours of 9:00am and 5:00pm (EST). We may also be reached Sunday and Saturday between the hours of 10:00am and 5:00pm (EST).

    I personally assure you that your message has been received. Depending on the amount of research required, our response time may vary; however, a member of my Guest Experience Services Team will contact you within five days.

    Sincerely,
    Director, Guest Experience Services
    3. So sorry to hear that.
    4. I can't speak for WDW, but that ticket will likely be honored for your son.
    There may or may not be a need for an upgrade charge.
     

    Herding_Cats

    Mouseketeer
    Joined
    Aug 3, 2017
    I'm sure it's been asked, BUT

    If I am doing a split stay (4 nights and then 2 nights) and package 2-day MYW tickets to my FIRST reservation, are they *only* good for the duration of that reservation or are they good for "14 days from activation"? (Only reason I would package is to get the free mini-golf so if they would be restricted to the reservation stay I will NOT package.)

    Wanting to get them bought before the ticket changes this weekend.
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    I'm sure it's been asked, BUT

    If I am doing a split stay (4 nights and then 2 nights) and package 2-day MYW tickets to my FIRST reservation, are they *only* good for the duration of that reservation or are they good for "14 days from activation"? (Only reason I would package is to get the free mini-golf so if they would be restricted to the reservation stay I will NOT package.)

    Wanting to get them bought before the ticket changes this weekend.
    Currently-purchased tickets will be good for 14 days from first use.
     
  • Pdollar88

    DIS Veteran
    Joined
    Aug 20, 2017
    With impending ticket changes, I am still debating whether I should upgrade my renewed WDW AP to a Premier Passport for a planned fall 2019 trip to DL.

    If I went ahead and bought DL tickets (+Maxpass), can I apply that and my renewed AP to the Premier Passport price? I'm nervous that the Premier Passport will also increase, though.
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    With impending ticket changes, I am still debating whether I should upgrade my renewed WDW AP to a Premier Passport for a planned fall 2019 trip to DL.

    If I went ahead and bought DL tickets (+Maxpass), can I apply that and my renewed AP to the Premier Passport price? I'm nervous that the Premier Passport will also increase, though.
    There are some special rules for the Premier Passport that don't apply to regular upgrades, but I'm not comfortable telling you that,
    for sure, you can combine those multiple items into a single new AP.
    (I THINK that you can, but that's a lot of money to risk.)
    And, DL has different ticket rules than WDW, and I'm not versed in them at all.
     

    Pdollar88

    DIS Veteran
    Joined
    Aug 20, 2017
    There are some special rules for the Premier Passport that don't apply to regular upgrades, but I'm not comfortable telling you that,
    for sure, you can combine those multiple items into a single new AP.
    (I THINK that you can, but that's a lot of money to risk.)
    And, DL has different ticket rules than WDW, and I'm not versed in them at all.
    I was nervous about guessing with that amount of money too. Thank you for your help! I may call Disney’s AP line to ask.

    It’s looking like I’d be right on the cusp of the Premier Passport being worth it, so I may just be better off getting tickets now.
     

    columbus2016

    Earning My Ears
    Joined
    Jul 26, 2016
    Completely new on Disney vacation. We are going to Wilderness Lodge 11/29/18-12/3/18. Currently I only have Room Only reservation and haven't bought the tickets yet. I found 4 day park hopper with extra day on UT for $1362.37 (2 adult + 1 child). Should I just go ahead and buy or wait until October 16 for the new pricing? Looking at the current 1 day ticket calendar, our arrival day (11/29) is a value day - what are the chances that we'll get cheaper tickets with the new pricing?

    I can maybe buy the paper ticket (expiration date 2/29/19) from UC now, don't link them to MDE and then check the new price on 10/16? I read they can refund (minus 5%) the paper ticket if not already linked. Any experience with refund with Undercover Tourist?
     
  • 4Hawks

    Panta Rhei - life is flux
    Joined
    Feb 22, 2017
    I have 1-day non-MK value tickets that don't expire until December 2019. Will the 3-tiers (value, regular, peak) remain the same for single-day tickets? Will we be able to use them for any of the parks after 10/16 without paying for an upgrade?
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    Completely new on Disney vacation. We are going to Wilderness Lodge 11/29/18-12/3/18. Currently I only have Room Only reservation and haven't bought the tickets yet. I found 4 day park hopper with extra day on UT for $1362.37 (2 adult + 1 child). Should I just go ahead and buy or wait until October 16 for the new pricing? Looking at the current 1 day ticket calendar, our arrival day (11/29) is a value day - what are the chances that we'll get cheaper tickets with the new pricing?

    I can maybe buy the paper ticket (expiration date 2/29/19) from UC now, don't link them to MDE and then check the new price on 10/16? I read they can refund (minus 5%) the paper ticket if not already linked. Any experience with refund with Undercover Tourist?
    My instinct says buy now.
    I’m thinking that any restock fee would eat up any savings if you return UT tickets.
    But nobody knows anything, for sure.
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    I have 1-day non-MK value tickets that don't expire until December 2019. Will the 3-tiers (value, regular, peak) remain the same for single-day tickets? Will we be able to use them for any of the parks after 10/16 without paying for an upgrade?
    AFAIK, any current tickets will retain their current “rules.”
     

    CoP Luv

    DIS Veteran
    Joined
    Jul 25, 2008
    Just so I know what I am talking about when I try to get this all completed:
    I have a 2009 unused, 1-day, non-hopper ticket. It is not linked to MDE.
    1. There is no longer a financial benefit to using the ticket at WDW first before upgrading/adding more days? I want to make this a 4-day, non-hopper ticket.
    2. Is this something I have to call in to get changed?
    3. I believe I paid about $80 in 2009 for this ticket. Will they use the $80 value and subtract that from the 4-day, non-hopper ticket as my upgrade amount?
    4. Or a different amount? What would it be, if it is different?

    Thanks so much for all of your information and time!
     

    BeerMe

    DIS Veteran
    Joined
    Mar 29, 2011
    How long do I have before I need to activate a AP voucher. Want to get two now and not activate them until March 2019
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    How long do I have before I need to activate a AP voucher. Want to get two now and not activate them until March 2019
    Currently, AP certificates ("vouchers") don't expire until the end of the year 2030.
    (Some say even longer.)
     

    Robo

    1971 Castle in the Hub: Your lights are on!
    Joined
    Nov 18, 2001
    Just so I know what I am talking about when I try to get this all completed:
    I have a 2009 unused, 1-day, non-hopper ticket. It is not linked to MDE.
    1. There is no longer a financial benefit to using the ticket at WDW first before upgrading/adding more days?
    I want to make this a 4-day, non-hopper ticket.
    2. Is this something I have to call in to get changed?
    3. I believe I paid about $80 in 2009 for this ticket. Will they use the $80 value and subtract that from the 4-day, non-hopper ticket as my upgrade amount?
    4. Or a different amount? What would it be, if it is different?

    Thanks so much for all of your information and time!
    1. Correct.
    2. You didn't say from whom you bought the ticket.
    In many cases, you must wait until you get to WDW in order to upgrade, but you can certainly call and "ask nicely."
    3. Again, you didn't say from whom you bought the ticket.
    In many cases, it doesn't matter how much you actually paid for the ticket. In other cases, it does matter.
    4. Go to the "Cost to Upgrade" post in this Sticky (HERE.)
    Carefully read the situations (as in, from whom and when, you bought the ticket.)
    Then, do the math.

    If you need more help, please post back with more information on your ticket.
     

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