Those with cancelled reservations from the glitch - are you getting the $25 GC

[kniquy]

I am one of those who hopped on snagging a reservation during the glitch the other day. It was for a H&V at 12:20 - it was there but has now disappeared. I have heard people are receiving $25 GC - for the cancelled reservation. So if you have received one - how do you know? where do you see it? On MDE? or did you receive an email?

 

[kniquy]

So I received my answer. They sent an email saying sorry about the glitch. Blah blah blah and that they will be giving us a $25 digital gift card. I really can’t complain because I snagged the reservation just to get an earlier time slot but I didn’t get a chance to cancel our original one. But I do feel bad for others who made tons of changes and who are now left with nothing. Hopefully they will work with those affected to find a resolution.

 

[Belle5]

They tell me I will be getting the digital gift card. Post when yours comes through, if you would, so everyone can know when to expect theirs. Thanks!

 

[mdk89135]

Here's the email. I cancelled a reservation earlier in the day based on getting this one.

Thanks Disney!

 

[Shenry4]

Do we think it will be $25 for each reservation? That seems like a lot.

 

[melissa723]

I'm curious as to how we get the gift card as well. I'm so mad at myself because all I did was adjust our ADR by a difference of 15 minutes, and now it's completely gone. I should have just left it alone.

 

[nw6675]

Do we think it will be $25 for each reservation? That seems like a lot.

Based on the separate emails, it should be per reservation (not person) I don't think it seems like a lot - someone impacted 10 times over than my 1 or 2 reservations should get more than me.

 

[mdk89135]

Just lost my second, again cancelling an existing reservation for what I thought was better time.

I'd think the $25 is per reservation, too

 

[melissa723]

Just lost my second, again cancelling an existing reservation for what I thought was better time.

I'd think the $25 is per reservation, too

Looks like a lot of us made the same mistake. This is ridiculous!

 

[MarcIsMe]

Got the cancellation email also, had moved a mid afternoon meal to an evening meal, now out both. No availability in HS for lunch or dinner on my park reservation day for any sit down, but I will eventually get a electronic gift card.

 

[TISHLOVESDISNEY]

Just got my 4 gift cards.

 

[ALK$Disney]

I just got my 3 $25 gift cards for 3 reservations that were cancelled.

"Your Disney Gift Card is Enclosed "
"We are so thankful to have the opportunity to make magic for guests like you every single day. As a thank you for making us part of your day here is a $25 digital Disney Gift Card you can use during your next visit."

 

[Jen0107c]

Anyone else not get a cancellation email? 4 of my reservations seemed to disappear with no cancelation notification.

 

[gskywalker]

I just got my 3 $25 gift cards for 3 reservations that were cancelled.

"Your Disney Gift Card is Enclosed "
"We are so thankful to have the opportunity to make magic for guests like you every single day. As a thank you for making us part of your day here is a $25 digital Disney Gift Card you can use during your next visit."

Anyone else not get all their gift cards? I only received 1 for 2 cancellations.

 

[Debbie Jean]

Got 3 gift cards for 3 cancelled reservations

 

[msteddom]

I received 3 gift cards for 3 cancelled reservations. They did not come in all at once though. It was probably about a fifteen minute gap between the first one land the last one.

 

[Aela]

I got 4 for 4. So those folks who had moved like 25 reservations will be looking for new ones with an extra $600 for their trip.

 

[melissa723]

I got my card as well. Plus, I was able to snag a new breakfast ADR a few hours earlier than my original. Silver linings I guess.

 

[jen7233]

I got an email. I had no idea why I got the gift card, until reading about it today and another post. I had an ADR for Beaches, they cancelled it kind of a bummer they cancelled that reservation on me, but I'm glad they compensated with a gift card.