Kender
DIS Veteran
- Joined
- Oct 23, 2015
Virtual queue? So you can't just get on your computer and buy a ticket?
My heart....
Someone also mentioned a "waiting room". My computer illiterate brain is having another panic attack.
It's really not as complicated as it sounds. They've been using it at least since 2020 when they sold the 65th merch online and have used it for every other major sale. Build a Bear uses the same system.
The waiting room just keeps things fair so everyone has a fair shot when the queue opens. The good news is Disney at least gives us a "not before X time" now. The time they didn't the web traffic crashed the website almost every hour on the hour starting midnight PT until the queue finally opened for real many hours later
People here tend to be kind and will help you out through the process. And unless you're going for a highly desired date (like Halloween), the tickets don't usually sell out right away. If you find some old threads about Queue-It, you can read up on the process. Touch of Disney, DLR tickets for reopening, Magic Keys, OBB 2021, etc are good threads to look into that had the (likely; we're still doing a big assumption that Disney will continue to use Queue-It) same process.
What time does everyone normally start getting into the wait room? Can my phone lock and still be logged in? Can I go away from the page as long as the tab is kept open or do I have to stare at that screen the whole time lol?
The waiting room opens at some point before the queue opens. It's literally just a holding room because people get to the page early. It's to keep things as fair as possible. You can show up five minutes before the "not before" queue opening time and you will have the same chance of placement in line that you would have had if you showed up a half hour before or more.
There will be a Queue-ID at the bottom of your page. You will be able to copy that link and reopen it at any point. I recommend just keeping the tab open because it will make a sound to alert you when it's your turn.
Do not share screenshots of your place in line without blocking out the Queue-ID in the screenshot. Someone can take your place in line with that information.
And if you end up with an extra place in line? And already have your tickets? The kind thing to do is to share it privately with someone else that has a further back spot in line. No obligation to! But it's a kind thing to do and many here do that.
Again, assuming Queue-It is still being used. It likely is. But we should always be prepared Disney might switch gears.