SnackyStacky
DIS Veteran
- Joined
- May 29, 2002
I'm not a big fan of Shutters, either.
First of all - the prices are just ludicrous. Yes, it's a business. Yes it needs to make money. Yes, you have to pay for licensing of the characters/logos, etc... But $13 for a print that would cost me about $1 at Walgreens? That's a 1,200% markup. That's SICK!
Second - what a WASTE of paper printing up all of those photos that will most likely be thrown away. Perhaps prices could be lower if they weren't using up so much ink and photo paper printing up pictures that will NEVER be purchased?
Third - I found the staff less than helpful. I had photo mats signed at Guest Services, and I wanted a picture of Mickey with the kids with the cute border/background to put in them. So we waited in line and had our picture taken with Mickey. I scanned my Key to the World card at a Shutters kiosk. I should mention the picture was taken at 9am, and I checked for it after dinner. We were on first seating. Picture wasn't there. Checked our folder. Wasn't there. Asked staff member. The response was a very short: "Check the wall."
Checked the walls. Couldn't find the picture. So they had to do a manual search that took 24 hours.
I finally got the picture - but I wanted a 4X6, and it was printed as a 5X7. They can't resize the picture. That's INSANE. I took the thing to Walgreens and it took all of 1 minute to resize the picture. That's from hard copy. That's not working with the digital copy which Shutters should have had, somewhere.
While they did take some great photos, $350 for the CD, or $13 - $20 per print was just not in my budget.
Between the inflexibility, the rude staff and the extreme pricing - I was less than thrilled with Shutters. And it sounds like even those who do pay for the CD have problems.
What really boggles my mind is that they scanned my Key to the World card for character photos. I totally understand how facial recognition can fail on pictures taken where they don't scan your KTTW card. So they can't necessarily get those into the folder or onto your electronic stash of photos. But how does that happen with the ones where they do scan your card?
First of all - the prices are just ludicrous. Yes, it's a business. Yes it needs to make money. Yes, you have to pay for licensing of the characters/logos, etc... But $13 for a print that would cost me about $1 at Walgreens? That's a 1,200% markup. That's SICK!
Second - what a WASTE of paper printing up all of those photos that will most likely be thrown away. Perhaps prices could be lower if they weren't using up so much ink and photo paper printing up pictures that will NEVER be purchased?
Third - I found the staff less than helpful. I had photo mats signed at Guest Services, and I wanted a picture of Mickey with the kids with the cute border/background to put in them. So we waited in line and had our picture taken with Mickey. I scanned my Key to the World card at a Shutters kiosk. I should mention the picture was taken at 9am, and I checked for it after dinner. We were on first seating. Picture wasn't there. Checked our folder. Wasn't there. Asked staff member. The response was a very short: "Check the wall."
Checked the walls. Couldn't find the picture. So they had to do a manual search that took 24 hours.
I finally got the picture - but I wanted a 4X6, and it was printed as a 5X7. They can't resize the picture. That's INSANE. I took the thing to Walgreens and it took all of 1 minute to resize the picture. That's from hard copy. That's not working with the digital copy which Shutters should have had, somewhere.
While they did take some great photos, $350 for the CD, or $13 - $20 per print was just not in my budget.
Between the inflexibility, the rude staff and the extreme pricing - I was less than thrilled with Shutters. And it sounds like even those who do pay for the CD have problems.
What really boggles my mind is that they scanned my Key to the World card for character photos. I totally understand how facial recognition can fail on pictures taken where they don't scan your KTTW card. So they can't necessarily get those into the folder or onto your electronic stash of photos. But how does that happen with the ones where they do scan your card?