Sparkie
DIS Veteran
- Joined
- Jan 15, 2007
My DD went to DLP July 30, 2017. She had a few photos made by the photopass photographers and received a plastic card. We thought this card would link the photos to our photopass throught WDW but after contacting WDW it will not. WDW provided me with the contact information for DLP photopass. It took several days and several emails but I was able to reach a DLP photopass team member who told me my photos had been found and saved and that someone would contact me. I waited a few more days. No contact. So I emailed again. This time the response was in large font, bolded red print and stated that my photos had been saved, that they (photopass) were very busy with other requests and that someone from the mail order team would contact me. The next email I got had the thumbnails for the photos and pricing. I was to tell them which photos I wanted and give a phone number so they could contact me for payment. It has been 10 days since the last email. Im still waiting on them to contact me. I'll probably never get these photos and Im really sad.