jourknee2master
Earning My Ears
- Joined
- Aug 28, 2020
Scared of this new variant, what's the current policy for those who test positive for Covid at the Port? Rebooking or Full Refund?
Oof. Sorry this happened to you.This unfortunately just happened to us Monday. You can take a full refund or a future cruise credit. We chose a credit and received a letter confirming that.
Could you get a full refund for everyone even if one person in your party tested positive and the rest were negative?This unfortunately just happened to us Monday. You can take a full refund or a future cruise credit. We chose a credit and received a letter confirming that.
I believe after they get denied when trying to Refund the card they will then mail a check.Does anyone know how they handle a refund if the credit card you used to book the trip is long gone? We booked in early 2019 and I have since cancelled that old card for a more favorable one.
Yes, anyone denied boarding is refunded. If 1 person in your "travel party" tests positive, the whole party is denied boarding.Could you get a full refund for everyone even if one person in your party tested positive and the rest were negative?
If only one person on a reservation tests positive, all people on that same reservation will be denied boarding.Could you get a full refund for everyone even if one person in your party tested positive and the rest were negative?
There should be if someone tests positive and you have to cancel. Or is concierge only be offered a credit in that situation?Guess there's still no refund for concierge?
If only one person on a reservation tests positive, all people on that same reservation will be denied boarding.
If the two parties stayed together, say the night before, and arrive together (same transportation) then both reservations would be denied, if even one person tests positive.What if you have 2 linked reservations?
If one person in the party tests positive at the port noone in the party gets to go.Could you get a full refund for everyone even if one person in your party tested positive and the rest were negative?
The DCL website states that in that case a credit or refund will be issued without cancellation penalties, which should include concierge cancellation penalties.There should be if someone tests positive and you have to cancel. Or is concierge only be offered a credit in that situation?