If you are defrosting your ice maker with a hairdryer, you need to join the Samsung ice maker Facebook group. It has thousands of members. All dealing with the defective ice maker issue. I followed their instructions and ended up getting 60% of my purpose price back after owning the Samsung for 4.5 years. And it was relatively easy!
Last August I replaced my Whirlpool Gold side by side with a Samsung french door refrigerator. It has all the features. First of all, it is 28 cubic feet so will hold plenty. It has door in door and the pantry door, plus cubed and crushed ice and water in the door.
My side by side started freezing up and when we went to replace it we discovered the pandemic supply chain issue. It took a month to get it replaced so every few days I had to pull the plug on my old one to let it melt and then plug it back in while keeping my stuff in a cooler. Fortunately we also have a 5 cubic feet freezer, so that was no problem for frozen stuff.
Prior to purchase I read hundreds of reviews. So I knew/know about the possible ice maker problem. And I also knew that in my years owning 5 or 6 refrigerators, I've constantly replaced ice makers because they just don't last the full life of many refrigerators. Doesn't mean Samsung shouldn't strive to make a more trouble free product or diminish the problem when you spend thousands for a new refrigerator and get problems in a short time.
Anyway, overall the reviews were positive and were in line with the LG models and others. I couldn't afford a Sub Zero or even a KitchenAid and it would be overkill anyway. So, remembering and reading about the LG compressor problems, I decided I'd rather have an ice maker issue to deal with than a compressor issue. Plus, I lucked into a Costco online sale where the model I chose was significantly less expensive. It quickly jumped back up $700 after I ordered it, and was selling for over $1K more than my order at Lowes and HD. I was convinced I was getting a lemon.
Just 1 year later all is fine and I love it. I love the door in door feature. My coffee cream and other items I eat early are in there and there is no hunt or wide open door to let the cool out. Very convenient! And my Coke Zero girl uses the drawer plus we put kids drinks and snacks in the drawer for the grand children visits. They know how to get their snack without letting all the cold out and can reach it easily.
I did have an ice maker scare about 6 months in. Ice stopped coming out and I freaked out. I had that sense of doom because I didn't expect any problems so quickly. I didn't even know how or that the box could be pulled out to check it. At first I thought it was a sealed unit. Finally googled and learned how to open it. This was after several days with no ice. A single ice cube had managed to get 'stuck'. Just picked it out of the way, it wasn't frozen in place or anything like that, it just created a little wedge that stopped anything else from falling and if they don't fall, no more get produced to fill the box.
Anyway, within a short time of moving the ice cube, we were back in business and no further jams or problems. My fingers are crossed however, as I still don't fully trust the ice maker as too many people have had issues. I do have 4 years of warranty, 3 remaining, using Costco Visa. So I will get someone to check out the Facebook page to keep informed just in case or when things go South.
And, for those buying water filters through Samsung, I had signed up for their program where they will send one every 6 months. Got the notice it's on it's way just yesterday. They are $37.09 through the program, versus $49.99 plus tax from the big box, HD or Lowes.
As for pizza, we occasionally buy frozen and they've fit in all my refrigerators. I am fortunate to have a kitchen with a large built in space for my unit with one end open so almost anything will fit. My old kitchen in this same house only fit a 30 inch wide so I can understand dislikes based on size and awkward spaces.