Hotwire emailed me with the following info:
f your travel is seven days or further out and our partner supplier has issued a flexibility policy on their website approving cancels or changes, we encourage you to submit an
email cancellation request instead of calling, which will automatically route to one of our agents and save you significant time.
Flights or Packages: Email us at
support_vacation@hotwire.com and include the following in the body of the message:
- Hotwire itinerary number
- Six-digit airline confirmation code
- Email address tied to your account
Hotel or Car: Email your request to
bookinghelp@hotwire.com and include the following in the body of the message:
- Hotwire itinerary number
- Hotel or car confirmation code
- Email address tied to your account
We will respond with the amount that will be credited to your credit / debit card which you used at the time of purchase.
Please note, by submitting the form you are giving Hotwire the right to cancel your purchase. All cancellations are final and cannot be reversed.
We hope that by sharing information with you as the situation evolves, we can help you navigate through this time and provide peace of mind for your next trip.
Safe Travels,
Hotwire Travel Team