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tinkerone

DIS Veteran
Joined
Jun 3, 2007
Edited to say I found the info

Shoppers shopping help
Is there a time for just seniors available to go in and pick up stuff,,prescriptions etc?
I'm in Mississauga if that helps.
I did try calling my Shoppers but they are not taking calls.


Thanks Mel
It’s a bit deceiving. I called my Shoppers about this last week and was told that while there ‘technically’ is a senio hour anyone can enter. It’s just seniors get the discount, others don’t. I verified this with my cashier when I went in. So if you’re expecting seniors only it might not happen.
 


marchingstar

DIS Veteran
Joined
Jun 18, 2014
It’s a bit deceiving. I called my Shoppers about this last week and was told that while there ‘technically’ is a senio hour anyone can enter. It’s just seniors get the discount, others don’t. I verified this with my cashier when I went in. So if you’re expecting seniors only it might not happen.
I think it’s supposed to include anyone who is immunocompromised too.

So someone might look like they “don’t belong,” but maybe they’re just as much at risk.

I don’t think anyone is asking on the way in, though, so I hope that we’re all decent enough to be leaving that first hour for the people who need it.
 
  • scrappinginontario

    DIS Veteran
    Joined
    Nov 7, 2010
    Just received an email from PC and this is what it is now stipulating. It's way to far ahead to know that I don't want to change things so I don't think I will be using it at all.

    Placing your order.
    • To limit interaction with our colleagues, we will only be charging orders to the card on file with your account. Other forms of payment will not be accepted, so please ensure your card is operational.
    • You will no longer be able to edit your order after placing it. To cancel, please call the store.
    • If 100% of the items in your order are unavailable, it will be automatically cancelled.
    • You may receive less individual items in your order, as we are limiting quantities on certain items.
    This seems to vary depending on where you live. Are you in the Milton area by chance? My friend received it and I did not. She cannot edit her order but i’m east of Toronto and I can still edit mine. I wonder if it might have to do with Milton declaring a state of emergency?
    We have been self isolated for just over a week, today I looked to see what time slots are open for next week when I can pick up a grocery order and there is nothing available at all. It goes up to April 7th. How are you all finding availability of time slots
    I picked up last night. Booked my time slot 5 days earlier. It has gotten much busier since then. Check fir additional slots often as stores are changing their options as they’re able. This morning at 7:30 first avail door was Apr 7th. Checked again at 3:30 and there were slots avail most days from Apr 4 forwards I was so excited I called a friend to trll her, and forgot to save my slot. Back to Waiting for Apr 8th To open. Going to stay up until midnight hoping they open Apt 8th. Want to get an earlier slot as I can as there is a better selection earlier in the day.
    If your in self isolation due to travel or possible exposure. PLEASE have a friend, neighbour, relative pick up and drop off your groceries. Even doing drive thru of pick ups should not be done. I know it sucks, I am on day 9 and am surprised that my wife hasnt smothered me in my sleep yet.
    Stay home away from others, and let them help you.
    We have had my sister drop food off to us. We cooked a turkey, only touched the outside container, left it on the porch when she drove up and put wipes out so she could wipe down the container.
    She then put our groceries on the porch for us. Once she was close to her car, then we came out and chatted from a safe distance. It sucks, but you have to do this to flatten the line.
    Stay safe.
    Not everyone is self-isolating due to travel. What done call self isolation others call self distancing. We’re self distancing, but it feels pretty isolating! 😉
     
  • scrappinginontario

    DIS Veteran
    Joined
    Nov 7, 2010
    I agree 100% but what I was pointing out was the person who originally posted gave no indication that they had been travelling. What I was saying is that some people are calling ‘self-distancing’ ‘self-isolating’. Many of us are not leaving our homes including our family but we have not left the country in over 3 months.

    As of this minute it is law (THANKFULLY!!) that anyone returning to the country (except some essential services people) must self-isolate and not leave their homes (other than for walks, keeping their distance) for 14 days.
     

    scrappinginontario

    DIS Veteran
    Joined
    Nov 7, 2010
    I secured a pickup for Apr 8 but I was Incorrect when I said I could make changes to my order after it was placed. I could yesterday but not today.

    I contacted PC Express via the app and asked them to reconsider this change. How do they expect people to know what groceries they will need two weeks in advance? That’s unreasonable! In many ways they are asking us to stay out of stores to help keep their staff healthy but they are forcing us in due to the new limitations on ordering.

    Yesterday I was able to order and deliver groceries to 4 senior couples who are home trying to avoid getting sick. This new limitation makes it harder to help the most vulnerable to this virus as they’re being asked too far out what they need.

    I’m hoping others will contact them too and that they reconsider this most recent change.

    They’re not picking the orders 2 weeks out so why limit changes so far out?
     

    marchingstar

    DIS Veteran
    Joined
    Jun 18, 2014
    I secured a pickup for Apr 8 but I was Incorrect when I said I could make changes to my order after it was placed. I could yesterday but not today.

    I contacted PC Express via the app and asked them to reconsider this change. How do they expect people to know what groceries they will need two weeks in advance? That’s unreasonable! In many ways they are asking us to stay out of stores to help keep their staff healthy but they are forcing us in due to the new limitations on ordering.

    Yesterday I was able to order and deliver groceries to 4 senior couples who are home trying to avoid getting sick. This new limitation makes it harder to help the most vulnerable to this virus as they’re being asked too far out what they need.

    I’m hoping others will contact them too and that they reconsider this most recent change.

    They’re not picking the orders 2 weeks out so why limit changes so far out?
    My guess is so they can stock their stores appropriately.

    I think ordering groceries is a great idea, but it’s sort of like how the federal government needs a new system because EI wasn’t designed to support hundreds of thousands of people. There’s been an incredible increase in demand for ordering, and it makes sense to me that they need to change the rules as they figure out how to adapt.
     

    Donald - my hero

    <font color=blue>Aww yes. The dreaded "mouse hand"
    Joined
    Jun 11, 2006
    I secured a pickup for Apr 8 but I was Incorrect when I said I could make changes to my order after it was placed. I could yesterday but not today.

    I contacted PC Express via the app and asked them to reconsider this change. How do they expect people to know what groceries they will need two weeks in advance? That’s unreasonable! In many ways they are asking us to stay out of stores to help keep their staff healthy but they are forcing us in due to the new limitations on ordering.

    Yesterday I was able to order and deliver groceries to 4 senior couples who are home trying to avoid getting sick. This new limitation makes it harder to help the most vulnerable to this virus as they’re being asked too far out what they need.

    I’m hoping others will contact them too and that they reconsider this most recent change.

    They’re not picking the orders 2 weeks out so why limit changes so far out?
    I'm sorry you feel this way but personally i get this new limitation to the pick-up/delivery orders. They simply aren't able to do any more orders than they have people to fill them, they are run ragged as it is and there are only so many time slots within their shortened hours. As more and more people came to realize that this is a service they offer they just became overwhelmed with the demand and that means that people are forced to place their orders days and now weeks in advance of when they'll get picked. As to why they can't allow changes to the orders after they've been placed -i think that just spins back to the first point - too busy trying to fill them as is with the constantly changing stock. I've been needing to go into all of our grocery stores far too often because i currently have 7 safe foods to eat and for some reason every single person in town seems to want blueberries?!?!?! Normally i loathe our Zehrs because it's never well stocked (i think that's because it backs onto the Costco so people hit them both up at the same time) and it's just 100x worse right now, almost everything has a 2 item limit, their entire frozen veggie & fruit section was empty other than a few lone bags of brussel sprouts and cranberries. There were a couple of young kids trying to fill some orders and one was in tears because she watched a shopper pick up something on her list. I stopped my safe distance from her, gave her a big smile and told her she was doing a great job helping someone. She sniffed, pulled her shoulders back and carried on.

    They can't seem to get a handle on what to order and while it seems unreasonable to us to know what we'll be out of in 2 weeks, I think we need to realize that things aren't reasonable anymore. Again, I'm sorry it's frustrating and i wish there was a solution that kept both customers and staff safe & happy.
     
  • hdrolfe

    DIS Veteran
    Joined
    Feb 16, 2014
    I don't normally shop at Independent but I wasn't able to see a pick up spot for over a week, Walmart (at least mine) now will only open slots for 4 days, and they are all full of course. I'll be going to the store today in person to get what I need. Hopefully a quick trip and with some hand sanitizer in tow, and a good hand washing when I get home. Because of how far out the pick up slots are I wasn't suer what we would need so didn't want to have to go inside of a store any way to get the extras.
     

    tinkerone

    DIS Veteran
    Joined
    Jun 3, 2007
    This seems to vary depending on where you live. Are you in the Milton area by chance? My friend received it and I did not. She cannot edit her order but i’m east of Toronto and I can still edit mine. I wonder if it might have to do with Milton declaring a state of emergency?
    No, I'm not even sure where that is, lol. The email just went out yesterday so I'm assuming it's starting today, you may find that you can no longer change your orders going forward. It would be interesting to know though so please keep us informed. I can't see this happening for one area and not the rest as Coronavirus is nation wide but who knows.
    However, again, if you are able to make changes going forward please keep us informed. Thanks.

    ETA--Just read your update after I had posted to answer your first one. Sorry.
     

    bababear_50

    DIS Veteran
    Joined
    Feb 5, 2007
    First Shoppers shop
    You could see the cashiers wiping down everything,,they were cheerful and helpful.
    I got my prescriptions and headed out.
    I saw many people being told only 2 bags milk per family ,,,I am not sure why people are worried about milk here in Ontario,, but I do understand everyone has needs which are different than mine. It's a super important time to be mindful of everything we say and do.

    Hugs
    Mel
     

    scrappinginontario

    DIS Veteran
    Joined
    Nov 7, 2010
    So glad we're all in this together!

    I'm sorry you're having such challenges getting the food you need @Donald - my hero. That would be really challenging, especially when you are trying to limit the number of stores you go in to. I keep hoping that as time goes by and less people are out that the stores will have the ability to begin to restock on items that are being depleted at a fast pace.

    The reason I'm choosing to shop via pick-up is that I am the single mom by choice (I adopted my daughter from China) to the most amazing little girl but I also realize I am her one and only parent so I need to be careful to try and avoid getting sick so drastically limiting when we go out or who we get in contact with.

    While I understand it's nice to know in advance what they might need to try and stock for the grocery pickups and thus not allow the changes, each store 'only' does 4 pick-up orders per hour which based on the number of people I watched come and go from my store as I waited in my car Tuesday, can only be but a drop in the bucket compared to the amount of food and other items they are stocking daily. It's just adding another layer to an already challenging time. Stopping changes 3 days prior to order pick-up or something like that I could see but 2 weeks in advance is rough.

    It's just challenging for all of us to do what we're being told to do by limiting our interaction with others yet unable to find what we need. I know we're all doing our very best and I believe in Canada we're going to get ahead of this in a timely manner. It will get worse before it gets better due to the timing of our spring breaks and people recently returned from travel but we really are all working together and will see an end to this.

    A special shout out to all those here or your family who may work at a grocery store, pharmacy, as a nurse, doctor, other caregiver, truck driver or anyone else who is going to work to help care for everyone. YOU ARE APPRECIATED!!! :flower1::thanks::flower1:
     

    hdrolfe

    DIS Veteran
    Joined
    Feb 16, 2014
    Oh another SMC!! :) I'm one to my 10-year-old which makes all of this so much more "interesting". If I get sick, but not hospitalized sick, we are stuck. I do have family near by but there is only so much they can do without getting it themselves. I almost went into Shoppers today, I need Claritin and it seems to be out of stock everywhere online, Reactin just doesn't work for me, and I can't even find the generic. I am holding out hope it will be back in stock soon online so I don't have to go out again.
     

    ottawamom

    The "Air Miles" Lady
    Joined
    Mar 9, 2005
    I just got back from the grocery store. Something interesting (Ottawa area anyway)to share. The dairy here in Ottawa that supplies Metro is not procucing 1% milk anymore. At this time they are just doing 2% and homogenized. I don't know if this is province wide or just local. Thought I would share.

    The stores weren't busy at all. People were social distancing while shopping. I shopped, put my groceries in the trunk got in the car, put keys in the ignition then I hand sanitized my hands and the steering wheel. Washed my hands when I got home. Put groceries away and then wash my hands again. There's not more I can do. It felt good to get out of the house and do something somewhat normal.
     

    ottawamom

    The "Air Miles" Lady
    Joined
    Mar 9, 2005
    Oh another SMC!! :) I'm one to my 10-year-old which makes all of this so much more "interesting". If I get sick, but not hospitalized sick, we are stuck. I do have family near by but there is only so much they can do without getting it themselves. I almost went into Shoppers today, I need Claritin and it seems to be out of stock everywhere online, Reactin just doesn't work for me, and I can't even find the generic. I am holding out hope it will be back in stock soon online so I don't have to go out again.
    Try Rexall I saw some on the shelf when I was there picking up my allergy meds this morning.
     

    ilovetotravel1977

    DIS Veteran
    Joined
    May 8, 2016
    Another blast of snow here today. It's likely a good day to go out in terms of crowds as most will be home. Only issue is the city isn't likely salting much since not many people on supposed to be out and about. Groceries will have to wait until tomorrow morning.
     

    tinkerone

    DIS Veteran
    Joined
    Jun 3, 2007
    Another blast of snow here today. It's likely a good day to go out in terms of crowds as most will be home. Only issue is the city isn't likely salting much since not many people on supposed to be out and about. Groceries will have to wait until tomorrow morning.
    Good heavens, where are you? We have a high today of 8 and even though rain is forecast I'm thinking about a stroll around the block. Getting a bit stir crazy, a walk will do me well.
     



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