PrncessA
Dis_Mom_
- Joined
- Jan 16, 2009
I feel awful because I am not coming with an update for my Trip Report (mostly because I haven't had a chance to upload my photos), but yet another update on our upcoming trip. Last week I was having a very hard time trying to decide where to book. I am trying to make this trip cost effective, but the thought of booking at Pop again made me wince. The whole mosquito issue really put a bad taste in my mouth and I decided to go ahead and contact Disney and let them know about the situation instead of just stewing about it. So I emailed them last Friday and they were very quick to respond and I got an email back on Sunday. I called the customer service person this morning and they ask me some additional questions and apologized and gave me two complimentary nights at any value resort. He assured me that they would let the management at Pop know of the issues, I don't know how much good that does.
Anyways, I received my email with my case number and called C.S. and booked a Little Mermaid room for the beginning of our trip. Not ideal since Erik and I will not fit on a double bed together, but it was free. They did offer a paid upgrade to the suites, but the cost was crazy so I said no thank you.
After booking the room I started thinking... if they offered an upgrade for AoA, would they let me pay to upgrade to a moderate? So I called back and got a SUPER sweet C.M. who said it would be no problem at all. I told her that I was looking at POR since I can get a room with the pull down beds, but I was waiting for the AP discount before I decided completely. She was very quick to let me know that she could book me additional rooms with a very good discount. So she priced it out for me and for the 5 nights at the beginning of our trip it was going to be $571.96 for POR! I could not pass that up! That basically comes out to $114 a night (with tax included)!!!!! When I got the confirmation email it shows that she applied a 40% discount, which is way better than what the AP discount would come to.
Disney definitely made my day and made up for the mosquito situation!
Now I have three days until my 180 days and I have no idea where we are going to eat!
Anyways, I received my email with my case number and called C.S. and booked a Little Mermaid room for the beginning of our trip. Not ideal since Erik and I will not fit on a double bed together, but it was free. They did offer a paid upgrade to the suites, but the cost was crazy so I said no thank you.
After booking the room I started thinking... if they offered an upgrade for AoA, would they let me pay to upgrade to a moderate? So I called back and got a SUPER sweet C.M. who said it would be no problem at all. I told her that I was looking at POR since I can get a room with the pull down beds, but I was waiting for the AP discount before I decided completely. She was very quick to let me know that she could book me additional rooms with a very good discount. So she priced it out for me and for the 5 nights at the beginning of our trip it was going to be $571.96 for POR! I could not pass that up! That basically comes out to $114 a night (with tax included)!!!!! When I got the confirmation email it shows that she applied a 40% discount, which is way better than what the AP discount would come to.
Disney definitely made my day and made up for the mosquito situation!
Now I have three days until my 180 days and I have no idea where we are going to eat!