We had a few hundred dollars worth of "stuff" from the new Toy Store shipped home. We could not use the DC discount in that store. The clerk asked us to go to a machine and punch in our address, info , etc and that labels would print out - which they did. The clerk then rang everything up - put it into really big bags. Everything arrived in good condition, largely due to the care they used in packing all of it. We figured everything would get here a few days after we got home, but much to our surprise, the UPS packages arrived before we even got home, I'm just glad my father was here to sign for it!