lomillerin
DIS Veteran
- Joined
- Jan 20, 2003
I have not used this before.
Is it required?
What are benefits? Disadvantages?
Is it required?
What are benefits? Disadvantages?
You will be able to request two options from a drop down list when you do online check in. If you have more than that you will have to call and have it added to your room request. I know that you can request a dormer room, but there isn't an option for no dormer on the online form.We are staying at GF. I want to request Boca Chica and no ground floor and no dormer. Can I do that online?
I did it at All Star Sports a couple of weeks ago. I received a text at noon that my room was ready (I had requested 4:00 so it was earlier than I needed). I paid for a preferred room which should have put me in the Surf's up building. When I got the text, I was put in the Touchdown section. I called customer service on my way to the resort and they assured me that the room was a preferred. They suggested I go directly to the room and check it out, if I didn't like it then to go to the front desk and change it. So, I did. While I hated the theme, I loved the location! It was minutes to the parking lot/busses/both pools and lobby so I got my two requests "high floor" and "landscape view" and I ended up happier with it then I expected. I was alone with my two boys so I was excited to not have to wait in a line at the front desk and just immediately get on with my vacation.
I didn't mean to imply that I didn't get what I paid for . . simply that I would have requested Surf's Up if i had known that there were other possibilities. After walking the resort though, I realized I valued the location of my room more than the theme of it . . .so it's a case where what I thought I want and what I actually valued (and received) were different. I could have had them switch it if I'd wanted to . . . .Within the last couple months they have reclassified some of the rooms in Touchdown as Preferred.