Hi Bobo912, Can you tell me what your e-mail from Disney rewards visa actually said. I have a Disney rewards visa and did not get e-mail with this info. When I called Disney Visa they had not heard of it. I booked My Peru trip 10/28/09 and did receive the free cruise however no mention of a free IPOD shuffle. Thank You for all your info!
I just got the email last night, so I don't think it was available when you booked. It's funny that the Visa people would say they don't know about it. I checked their website and it's on the list of offers. Here is the link:
http://disneyrewards.disney.go.com/offers/abdcruise09.html
...called them per this issue (since i booked BSM 6 days ago). ABD said it's not combinable with any other other. So, since I received the $100 disocunt....no ipod.
Ah well....atleast I tried.
I just got the email last night, so I don't think it was available when you booked. It's funny that the Visa people would say they don't know about it. I checked their website and it's on the list of offers. Here is the link:
http://disneyrewards.disney.go.com/offers/abdcruise09.html
Thank you - I called Disney Visa again tonight and I was told I should qualify for the free Cruise and the free IPOD Shuffle. I was told the IPOD Shuffle is mailed to your home 45 days prior to your sechduled adventure. Rep told me to call Adventure By Disney on Monday to be sure it will be mailed. You must book qualifying adventure 10/26/09 thru 1/15/10. Thank you so much, I can't believe how much I continue to learn on the Dis Boards!
...was told that they have nothing to do with this promo and that this is handled strictly via ABD. I called back ABD & was told (again) that this promo is not combinable with any other offer...meaning it's the loyalty discount OR the i-pod shuffle OR the free cruise....not the free cruise AND the free I-pod or (in my case) $100 off loyalty discount AND free i-pod.
Ya know....I am backing away from this issue - I don't need the I-pod but as an earlier poster said....it's the principle of the thing. I use an 8-gig or higher I-pod and had wanted to give the 2-gig I-pod as a holiday gift to give to a friend of mine.
GO FIGURE.
knewton64 I just reread your post and I am just floored that Chase told you that this promotion has nothing to do with Disney Visa. The emails came from them, not from ABD. And the promotion is on the Chase website. I think maybe Phil1019 got somebody who was more knowledgable than the person you spoke to. It amazes me that companies do not educate their customer service people on their promotions before they announce them to the public. Phil1019, I hope you really get your iPod.
It makes sense that they would say it was initiated by ABD. In two weeks, I'll probably get an email directly from ABD with the same offer. That's the way it's worked in the past. It's on the Chase website though, so it would be nice if they could provide accurate information. Oh well, definitely not worth getting worked up over. It's pretty laughable that the ABD rep said you had to choose between the $100 discount or the cruise or the iPod. Why would anybody be incented to book a $3000-$5000 per person trip because they could get a $59 iPod?
Enjoy your movie, knewton64!
Good for you, Phil1019!!! That's how it was advertised, and they need to stick by it!O.K. - here is the info I received today from ABD re: free ipod shuffle to Disney Rewards Card holders - The first rep told me that she had several calls today about the confusion with this offer. Stated offer should be either the free cruise or the free ipod shuffle and that ABD was checking with the marketing director for clarification. She also stated that this offer had noting to do with Disney but with the Visa people. I told her I beg to differ since it was on the Disney Go web site AND - since it is clearly advertised as free cruise AND free ipod to cardmembers they are in breach of their advertisement. I asked to speak with a supervisor at that point. Spoke with supervisor Amber. I was told that I was the third call this AM re: same and that she would honor the advertisement and asked me to send her the link to the offer. SO---- the moral of this story is the sqeaky wheel gets the oil!
Got an email from Disney Rewards Visa today with what at first looked like the same old cruise offer. But it is actually the free cruise plus a free iPod Shuffle when you book by Jan 15. Very disappointing. I was hoping it was going to be a discount.
This is the same issue that I have already posted about. I booked the Peru trip (8/16/10) and got the $100 loyalty discount since this is my husbands and I THIRD ABD trip and my daughter's SECOND. You would think that the price of the cruise or an iPod would not be such an issue as to cause negative feelings to their loyal clients. However, ABD does not seem to feel that way.
We had a great time both in Ireland and Italy, but ABD's lack of loyalty to us will prevent us from booking with them again. There are lots of tours who value loyalty and ABD is not one of them.
Too bad, I LOVE to travel and intend to do it more often.
KayGuidance