We've used netgrocer several times and usually try to allow a week for delivery. The only problem we've had (which luckily didn't turn out to be a problem at all) was last November when the delivery address on our packages was only half printed. I had tried to squeeze the resort name, my name and my arrival date into the shipping address but for some reason half of it was cut off. Our package went to the Boardwalk like it was supposed to, but the only part of my name showing was 'Jennifer'. Believe it or not, the staff at the BW figured it out and the boxes were waiting in our room when we checked in. Not sure what I'd do differently next time as far as netgrocer is concerned, but I'll definately call the resort ahead of time and have them make a notation on our reservation that we're expecting packages. That may have been what saved us with the shipping label mishap.