MDE UPDATED: now tracking Dining Plan Credits.

Discussion in 'Disney Dining Plan' started by LucyBC80, Aug 22, 2017.

  1. elaine amj

    elaine amj DIS Veteran

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    I was ub WDW in August 2017 and it rolled out halfway through my trip. I found it quite difficult to find and not intuitive. Not sure if that has improved.
     
  2. bluejasmine

    bluejasmine DIS Veteran

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  4. CSI007

    CSI007 Mouseketeer

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    I can confirm that on my Samsung Galaxy S8 Plus the dining credits have not worked since the release of this feature (Sept of last year and now March 2018). I am at Disney now and The tab is missing from the app. I have uninstalled, reinstalled, spoke with customer service etc. No luck. anyone have any ideas?
     
  5. Ariel620

    Ariel620 Mouseketeer

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    I know this is an old thread, but has it ever been fixed for DVC'ers? I have a DVC trip booked next month, and I just added the dining plan, but can't see the credits, even after following the instructions in this thread.
     
  6. Moliphino

    Moliphino DIS Veteran

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    I'm not sure if it's fixed for DVC, but either way you can't see credits until you're there.
     
  7. ilanakan

    ilanakan Mouseketeer

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    Does this only show if you are in Disney already?
     
  8. DisBuckMan

    DisBuckMan DIS Veteran

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    Yes. It only shows after your credits become "active"...which happens after you check in.
     
  9. ilanakan

    ilanakan Mouseketeer

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    Does that include early check in too?
     
  10. Moliphino

    Moliphino DIS Veteran

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    You can't see them before the start date of your package.
     
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  11. ilanakan

    ilanakan Mouseketeer

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    Thanks.
     
  12. BuzzBiteyear

    BuzzBiteyear Intergalactic Protector of the DISboards

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    Second day here and it still doesn’t show up on mine. Had 2 CMs yesterday tell me it might take until that night or overnight to show up. Called Disney help line tonight and was transferred to the app specialists. Was told to delete and reload the app. Still didn’t show and was told there was nothing else they could do to make it populate.
     
  13. Ariel620

    Ariel620 Mouseketeer

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    It took me a while to find this, and the cast members were no help. But if you click on order food, like you want to do a mobile order, then click on a restaurant (during its operating hours), there is a link to view your dining plan meal and snack balance.
     
  14. Disneylover99

    Disneylover99 DIS Veteran

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    Interesting. We didn't utilize mobile order in August. I wonder if that's why we didn't have accesss to our meal and snack balance. Thanks for mentioning this!
     
  15. BuzzBiteyear

    BuzzBiteyear Intergalactic Protector of the DISboards

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    Thank you. I had accidentally happened upon that yesterday and then haven’t been able to figure out where I had gotten to it since. A little inconvenient but at least I can see them. Thanks again.
     
  16. BuzzBiteyear

    BuzzBiteyear Intergalactic Protector of the DISboards

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    That doesn’t seem to be the case as I’ve made two mobile orders so far. I did book my vacation package through a friend’s wife that is a travel agent. Wouldn’t think that would matter but noticed DVCers were or perhaps still are having issues with this also.
     
  17. Ladyfish77

    Ladyfish77 DIS Veteran

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    We had two rooms just before Christmas on dining plan. Our room never showed dining credits on app. DS room had to have their reservation "rebooked" because the original booking showed qs plan even though we had upgraded that room to Deluxe DP. Once they rebooked the reservation, our MDE showed 3 reservations: Our room, the original QS room for my DS and the updated DxDP for DS. He could then see all his credits on his rebooked reservation. So It seems to be a glitch in the reservation system. I never bothered to try and get ours fixed--we just kept track with the receipts which show remaining credits.
     

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