Disney IT is garbage.
i was going to suggest this too - its my go to when apps seem extra glitchy and usually worksDelete it and redownload it. It can be spotty sometimes but it's been working fine for me the past few days.
Mines an XSMax. On my trip last week it would do one of three things, freeze when I opened it, not getting past the blue screen with snow flakes. Or freeze before it displayed my itinerary. Or crash randomly after it did open. Maybe 1 out of 5 times it would actually open and be functional with no issues.IDK I don't have many issues with MDE either the website or app.
Here's a question though... how old is your iphone?
I had an iphone 4 until July 2016 and the MDE app warned me that its next update would no longer function properly with my phone's operating system. I got a new phone before that happened.
Mines an XSMax. On my trip last week it would do one of three things, freeze when I opened it, not getting past the blue screen with snow flakes. Or freeze before it displayed my itinerary. Or crash randomly after it did open. Maybe 1 out of 5 times it would actually open and be functional with no issues.
I deleted it and redownloaded it. No change
I never use the app when not at the parksIDK. I've gone on several times per day in the last couple weeks and haven't had issues.
Granted I'm not actually at the parks so maybe it was just a surplus of people on the system in a small area and many using the wifi at the same time.
When I was there a month ago it worked fine too.
AKA mobile ordered fine, made and changed FP+ fine etc.
I'm not saying MDE is without problems but I seem to have a minimum of them lol.
I wondered what iphone OP had because I know that people with older iphones have been having trouble.