Just came off the Disney Fantasy Saturday. On Friday night as I was putting our luggage out our stateroom door for pickup, I noticed a lot of luggage had "scarves" or some kind of ribbon on the handles. Every cruise I notice this and say I will mark my luggage with some kind of identification to make pick up easier in port. But rushed for time I chose not to.
Picking up luggage at port, my main suitcase is no where to be found. With some cast members, we searched everywhere but it was gone.
Noticed in the same area as my luggage was an identical suitcase but it was not ours. Cast member said more than likely the other guest picked up my luggage by mistake.
Lots of tears leaving as all my clothes and souveniers were in the suitcase but the only thing they would do is have me fill out a lost and found report.
On the drive home (we live in NJ) I received a call from a Disney Cast member at Orlando International Airport saying my luggage was there! A guest did pick up the wrong luggage and turned it in to them. Now there was no way to turn the car around as we were too far into our trip. Disney said they will ship the bag back to port Canaveral and they will ship it home. But I had to call port Canaveral and do all the leg work to make arrangements. Which I did by leaving several messages for various cast members. Finally spoke to a live person and they said they will ship it Tuesday once they receive the bag back. (holiday and UPS is closed). Not happy as I still have no confirmation that they actually have the bag and they won't give me a direct number. And my poor teen age daughter has no jeans for school this week (teen age girl =lots and lots of drama about this).
Keeping my fingers crossed this ends up well.
So my new tip is to mark your luggage with some kind of fabric on the handle. Even the scarves from pirate night will do! There are a lot of identical suitcases all stacked together and mistakes happen.