So my points are from the Aug 2019 use year. So they were set to expire Aug 2020. I cancelled the reservation before I knew they would be open. We have family in Florida and they insisted and persuaded us that maybe we didn’t want to be Disney’s Guinea Pigs and that a weeks vacation was not worth our lives. Having eventually given into that, we decided, as a family, it would best to skip this summer.
So, at the end of April, we cancelled our trip. The tough thing is that they open on the 22nd and our trip was to begin just days later. I ask the Disney Agent is there anyway we can bank the points or extend them, she said you have to wait until we know if the resorts will be open or not. i called this past weekend and, since they will be open and we are past our normal banking window, our only option would be to transfer them into RCI, because they will be open.
i don’t know, my kids are getting older and now I’m simply mad at Disney now. Maybe it’s just time to move on from Disney. i tend to hold a grudge, I understand the rules, but these are unique circumstances and a good company would not just hold the rules hard and fast. This situation has really ruined the good image my heart had for Disney. i Knew them to be better than this, and treat people better. This no exception during an exceptional time, is unforgivable, and I will likely sell my contracts by the end of the year.
Thanks for everyone feedback.