I just made a ressie thru hotelkingdom.It was starting to become a joke adding my loews # to it.I called last nite and talked to a cs rep, and he told me he couldnt change or add anything to my ressie,i had to go back to hotel kingdom .....I did and sent hotelkingdom a e-mail,I also called this afternoon to the universal hotel line and i talked to some one who knew what to do and how to add a loews # to a ressie,Hotelkingdom also sent me a e-mail saying my request have been added to my ressie....Moral of the story dont call at nite to universals hotel line.jmho....