KJTex
Mouseketeer
- Joined
- Aug 14, 2014
Just back today from a 2 night stay at Universal's Portofino. This was our first trip to Universal and I used the DIS boards a lot in planning, so thought I would write about my experience in hopes that it helps others. There was 5 of us. We arrived at Portofino at 9:30AM. We had booked a garden view room at a rate of $259 (APH rate, though they never asked to see it). I asked the check-in person if they had any rooms available, as we just wanted to freshen up after the drive. She said no. I asked if I was willing to upgrade to a different room type if they had any rooms. She went in the back for about 5 min, came back to the counter and said she had reviewed the entire database of rooms and nothing was open at the moment and that check-in time is 4pm and she could not guarantee anything before that. She promised to text when the room was available. I then asked if I could upgrade to club level. She gave me 2 options - I could get club lounge access for $125 a day or I could also get a club level room for an additional $60 a day. I opted to just get the club lounge access. It was about 9:45 by this time, so we took our club key and went over to the club lounge to relax and get some breakfast. Breakfast was good and it was nice to relax in the big air conditioned room. They had eggs and tator tots and sausage plus fruit yogurt, danish, etc... I also used this time to pick up our seasonal passes and we got our express passes printed. We then freshened up in the nearby bathrooms, left our luggage with the luggage service upfront and decided to head out to the parks. By this time it was about 11am. We felt refreshed, and I was so glad I had paid for the club access.
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