Great job Jackie!!! She's already a celebrity in my book though!!
Regarding the topic in general: all businesses cannot find staff to run many of the typical services they once offered. There are no workers, it's near impossible to hire. This goes for large and small businesses. I hope there is a turn around soon as we are seeing this in all areas, medical, health businesses, everywhere, in every state. And the other side of the coin is once you do hire, if you are lucky to find those who want to work daily in person (and sometimes with a mask on all day), the guest/clients/customers in the past few months make the work place a very difficult place to enjoy working anymore. People are angrier then ever and take it out on business workers so they tend not to stay long at a job when treated in terrible manners.