I remember your review of that experience and how poorly the management handled everything. Given, any hotel, even the GCH, can have a bed bug incident, but the real issue is how management handles things. Your very negative experience with that hotel management was telling. Reviews recently have been consistently positive, though -- I wonder if the management team has changed in the meantime.No it is not, stayed there once afew years back(4), bed bugs and cockroaches. Complained and they hung up on me twice. NEVER AGAIN We found a better go to hotel.
Jack