We're on our summer vacation now and have had the worst hotel experience we've ever had. That being said, I'm know there are many worse things that could happen, but our service has been terrible and if I had paid cash instead of using points for the 5 night stay, I would really be livid. I've never left a bad review, but I'm seriously thinking about it. I just don't know whether I should leave it on HIlton's website, tripadvisor or where??
The front desk employees have been rude and service has been non-existent. It went the farthest tonight when the 35-ish year old man working the front desk used terrible curse words when he was talking to me. I had gone to the desk to get extra towels because they hadn't serviced our room the entire time we'd been there and he blamed it on the management and was over the top in describing what he thought of them. I really couldn't believe it. Anyway, I was just wondering if and where anyone has left a negative review. I know covid has messed everything up, but in my opinion, our stay went above and beyond terrible.