You are supposed to pay the Corp account, so if that's the one you paid then you did it right. In the past, I've noticed delays with things posting on the BoA site. As for autopay, I tried and talked with a csr before about it with no success. I just end up transferring funds to the linked BoA checking account and pay the Corp account from there.
You should still get the bonus, but try clearing your cookies and generating the link again.
Thanks. Yes, the Corp acct shows the payment. not liking this website at all!
Seems to be hit or miss from what I have been reading. Sounds like you have to call and then they will take down some information from you, do a little "research" and get back to you in a few weeks. Some have been granted, and some have not. I was going to call as ours expired right before everything shut down. We have 3 (maybe 4) trips planned for the next year so it would be a wonderful thing to have back.
Our experience- DS supported my mom in January and I helped her with the application. She got the same error message but we hesitantly applied anyway. She got the SUB and he got the support bonus no problem.
In my prior experience with Tracfone the phone numbers were inactivated after about 3 months of inactivity on the account. Currently we have Xfinity Mobile and we got a phone number through Google that we were then able to port over to Xfinity at Christmas time. At that time they had a promotion for a free iphone SE if you ported in a number, so we literally created a Google phone number and then ported the number to xfinity all within about 2 hours. I do think we had to pay around $3 to Google for the port. If you aren't trying to get a promotional deal from xfinity you could probably ask them for a new line and they will provide the sim card and number??
Ah okay. We’re going in may and park reservations are already filling up so I wouldn’t feel comfortable waiting weeks for them to get back to me. We may end up having to buy tickets for this trip and see if they ever get back to me. I have no idea how to get ahold of someone on the phone. I’ve waited hours
You can buy a ticket, make your reservation and apply the cost of the ticket to your annual pass. And if you don't get a call back, check with guest services when you get there. Normally a ticket can be upgraded so long as it is not completely used up, even through it's last day. This is not a guarantee.
I called on Sunday to check on old tickets we have and to see about purchasing an AP since we are in the same situation - cancelled our AP last year due to covid. I was told they are not selling AP's right now and he did see in our account that we have had AP's since 2001. I may try again this morning and just listen to Disney music for hours while on hold. I was on hold Sunday for 2 1/2 hours and got disconnected after 10 minutes! Let us know if you have any luck.
Hold times are crazy right now and sometimes it requires a re-routing of the call which seems to reset the time. Its crazy! Hopefully they realize this and bring back some more furloughed CMs.
