When I started reading this thread, I had no intention of commenting. I find sometimes, these discussions start to get a bit personal, but the more I read, the more I felt the need to do so.
We've been as a couple, a family of 2 Adults & 2 Children and also just myself & daughter, and I have to say, I have never had a "Low" ruin our holiday enough to expect a free night.
Over our 18 trips in 6 years, we had a trip while staying at The Cheyenne where there wasn't any water in our toilet, so couldn't flush. Went to reception, and they sent someone up within an hour to fix it. We've had mold on the tiles in a few of the bathrooms. One trip we thought it was a bit much, we went to reception, and we moved room. When staying at The
Disneyland Hotel, we were quite "Perplexed" by the many white stains all over the bench thing at the end of the bed, so we put a towel over it, moved it to the corner of the room & didn't sit on it
The main "Low" we've had was while staying at The Hotel New York 18 months ago. My daughters iPod went "missing" from our room. Partly our fault for not putting it in the safe, but that's not my point. We made the CMs aware, NOT accusing anyone of any wrong doing, but asked that if it was handed in after we left, could they inform us. It never turned up, but we did have correspondence with them and we eventually received the monetry value from them after producing a receipt.
There have been other niggles, that I can't even remember now, and after all these things, I would not expect anything free.
I very much liked & agreed with
Florida2012 post. I always say please & Thank You at shops and food points, in this Country or on holiday. My children also say Thank You to the CMs who open the gates at the exit to rides. When we go away, or shopping for that matter, I don't want to constantly be asked if "I'm ok?" or "Is there anything I can help you with?" If I'm not ok, or want help, I'll ask
Sorry, I've gone a tad off topic