Hi pegasusEH,
Room was smallish (compared to most USA rooms), furniture had seen better days and the ceiling had water stains as if the room above had overflowed the bath. As I said we moved immediately and the Tower room was large with new furnishings.
We travelled Virgin as we always do now, the fact that Virgin say you get the best rooms doesn't really apply because we had to move rooms at the 4 Points Sheraton a couple of years ago for the same reason so the motto is if the room isn't up to standard complain immediately before you unpack, you will always get into one of the best rooms (I think hotels worldwide keep back the best rooms especially for customers who complain at the first room they are given).
The bar is nice and friendly for a drink although we didn't eat at the hotel as I feel the best eating is always in restaurants because they are trying extra hard to give you a good time so you use them again.
The pool is good, reasonable size with a nice waterfall feature and whirlpool adjacent. Watch out for the sun tan lotion lady though - she will try and relieve you of 50 dollars or so for lotions you can buy at Walgreens for $3.99!!!