princesspiglet
DIS Veteran
- Joined
- Jul 12, 2001
I worked for American Airlines right out of college at the gate in GSO. Our last flight out to ATL got cancelled and I had over 100 very angry customers at the gate wanting to be rebooked immediately (this was in 1998 when everything was done in person, not through the phone). I hear someone in the back yelling, "Hello, can you please, for the love of all things holy, book me right now!!" She proceeded to push herself to the front of the line (pissing off a lot of people) and came up to me and said, "Young lady, you do realize who I am right.... my time is very valuable, so you need to book me immediately. I can't wait around in this god awful airport no longer, I will surely die". I honestly had absolutely no idea who she was, so I said to her, "Are you Scarlett O'Hara?" She started laughing (which diffused the situation) and told me she had to get home because she was running a restaurant and had some very important people coming the next day. I looked at her and rolled my eyes, but proceeded to book her because she wasn't planning on leaving the desk unless I did.
About 2 months later I received a card in the mail with a gift certificate for a restaurant in Savannah...a very famous one right now. Back then, it was just up and coming. My DH and I visited that restaurant about 3 months after that and had a lovely meal. We also got to meet this lady in person and she thanked me profusely for dealing with her impatience. She told me she had been traveling all day and had been up for 36 hours straight and was not herself and apologized.
About 2 months later I received a card in the mail with a gift certificate for a restaurant in Savannah...a very famous one right now. Back then, it was just up and coming. My DH and I visited that restaurant about 3 months after that and had a lovely meal. We also got to meet this lady in person and she thanked me profusely for dealing with her impatience. She told me she had been traveling all day and had been up for 36 hours straight and was not herself and apologized.