jessiangel
Mouseketeer
- Joined
- May 7, 2004
My boss came back from her leave yesterday and gave me my guest certificate (mailed to her for some reason). Unfortunately, when I looked at the certificate it has us arriving on Saturday in a 6/4 instead of the 8/6 occupancy we were originally supposed to have. From what I've read from the knowledgeable DIS people, we will most likely be in the Courts, as the Falls have Sunday check-in. I did call the resort last night and explained my allergy/asthma situation and the woman I spoke with at Vistana was very understanding. I also told her we were celebrating our 20th anniversary and I did not want to spend it in the hospital on steroids again. She was really great and noted it in our reservation and said she would see what she could do to get us a rehabbed unit. She said we would not get a newer unit, as those were 8/6 max occupancy. I also filled out the Diamond Check-in with the same info, so hoping for the best. I was extremely impressed by her professional, kind attitude and it has really eased my fears a bit. So we are keeping our fingers crossed and hoping for the best.