Fast Pass, linking complimentary tickets

[cheapster316]

We have (4) 2 day complimentary tickets from 2011, when my son broke his leg while on out disney vacation. I have the actual hard tickets guest relations sent me however when I try to link them to MDE, I get an error because they sent me adult tickets and 2 of my children are under 10. Is there a way to override this. I have a call into guest relations but have not heard back.
Thanks and of course midnight is when I can do my fastpass reservations.

 

[ghtx]

Not sure how this could be fixed other than over the phone talking to someone. Good luck!

Seems weird that they wouldn't let you link a free adult ticket to a kid's account (I could understand why they wouldn't let you do it the other way around).

 

[cheapster316]

That was mythought as well. Im waiting for a callback.

 

[snow_white725]

That seems odd to me. We were able to easily link an adult ticket to our 3-year-old in MDE. (And they were actually listed as 2 in MDE when I linked the ticket b/c I hadn’t updated MDE from our last trip yet.)

 

[Itinkso]

If you don't have an onsite reservation, you can add and make your kids older in MDE and check to see if the tickets link that way.

 

[cheapster316]

We have an onsite resevation so I was worried I would mess up my ADR's and DDP.
They ended up calling me back and had IT override it, she explained it was more of a warnning so someone does not link the adult passes to a childs.
Thanks everyone for trying to help. I now just have to stay up until midnight to try and get A&E.