DVC Member Website

[AdamsMum]

Is the member website down today? I'm getting a page saying "Oops the page is temporarily unavailable, we're working on it."

 

[yesdnil]

Looks like it's working for me

 

[AdamsMum]

Looks like it's working for me

Frustrated

 

[Ben E N]

View attachment 327918

It's also working for me, on my phone at least. Try a different browser. I got that message when trying to get to their cruise site on chrome, even though my other Disney logins worked on it.

 

[AdamsMum]

Okay now I'm getting annoyed. Tried calling member services, high call volume. Message said if you know your vacation advisors extension please enter it now. I didn't know I had a "vacation advisor" so I entered nothing. The call ended after a brief blurb in spanish. Twice!

 

[LVSWL]

Okay now I'm getting annoyed. Tried calling member services, high call volume. Message said if you know your vacation advisors extension please enter it now. I didn't know I had a "vacation advisor" so I entered nothing. The call ended after a brief blurb in spanish. Twice!

Your vacation advisor is just someone that you might have talked to before and had a good experience. They either offer their extension or you can ask for it. I always ask if the cast member is really good so I have several to choose from because sometimes they aren't working when I call. Hope you have been able to get through.

 

[AdamsMum]

Tried calling again, I got closer this time, but the call dropped again. I haven't had this problem before. I guess I'll try tomorrow. Was trying to book Brown Derby lunch for December 10 as I understand with a reservation in the system I can book 180 +10. Disney website won't let me add DVC to my profile as it says there is another account with my email address. Probably set it up myself before I knew what I was doing years ago. I'll try tomorrow.

Right now I need a glass of wine!

 

[Best Aunt]

Okay now I'm getting annoyed. Tried calling member services, high call volume. Message said if you know your vacation advisors extension please enter it now. I didn't know I had a "vacation advisor" so I entered nothing. The call ended after a brief blurb in spanish. Twice!

This is interesting. Sometimes I get a voice mail message before a trip, asking if I need help. I thought it was a stupid waste of DVC money, to be brutally honest, because if I need help with something, I will request it. But now I'm thinking that I should make a note of the person's name and extension in case I have any kind of problem in the future.

 

[Meriweather]

Site still down for me this morning

 

[DenLo]

Site still down for me this morning

I just logged in, it was slow, but I went in to see if I could book something and it seemed to be working. Good luck.

 

[ReagentGrade]

Disney website won't let me add DVC to my profile as it says there is another account with my email address. Probably set it up myself before I knew what I was doing years ago.

Try logging in with your email address, but select "forgot my password". They should email you a link to change your password. Problem solved! (Well, at least the profile issue.)

 

[Meriweather]

tried another computer, still can't get on.
Good thing it isn't something important I want to do.
Just looking at points and planning how to use them for the next couple of trips.

 

[AdamsMum]

Finally got through to member services a few minutes ago. I was told there is a problem with the website. Glad it isn't just me. Hopefully it gets sorted out by next Tuesday. He also corrected me. I understood 180 + 10 to mean that I could book 190 days ahead. Not so, 180 plus 10 days after the start of my vacation.

 

[disneynutz]

More people buying DVC, more competition to book a room, book a DVC extra, access the website and to call DVC.

Bill

 

[Ben E N]

It's weird that things are totally fine on my end. I logged onto the website with no issue, and called and talked to MS with only a 6 minute wait. Both were done about an hour ago.

 

[Dean Marino]

Site DETAILS down, 5-7 through 5-8, 2018....

One symptom: Details of a booked vacation can not be retrieved. Usually a Web Interface can't communicate with obsolete Data Base Issue.

PHONE, or EMAIL. Site appears to be broken again.

Again - Admins.... We need a FIXED "WDW DOWN" thread.

 

[AdamsMum]

I still can't get in to the member website this morning. This is ridiculous. Not happy.

 

[DenLo]

I still can't get in to the member website this morning. This is ridiculous. Not happy.

Have you tried clearing your cookies and history?

 

[Dean Marino]

Nope - used two browsers. And will maintain: these flush cookie tricks are not needed with a serious business website. When was the last time anyone's Bank, or Amazon, demanded this? It is entirely possible to code a site to force-expire existing cookies, and push a new one.

 

[Meriweather]

I still can't get on either.....still showing the dwarfs working
2 computers, 3 browsers all the same