When we had the luxury of staying at WL CL in 07 i contacted my itinerary planner at WL and she sent my an email and we went from there. I sent a message stating we wanted to this and that and for what seating and tentatively what day (ie: Chef Mickeys for breakfast, Sci-Fi for dinner)
She then sent me back ressie she made with times, some had options like we could do monday at 8:30 or wednesday at 9:15.....
I then picked the ones I wanted and she did all the final planning and sent me my final list of confirmation #'s, times and places. It was worked out SPECTACULAR!! No waiting on the phone, no calling back and forth.
We are not staying CL this time and I have to admit I have really missed it, even with the ability to do online booking I have still had to make multiple phone calls to cancel ADR's and check on ADR's for larger party.
I would use itineray planner again!!