Hi all,
I got the below weird email from the Poly today. My resort reservations isn't until a month from today August 8 (just confirmed in
MDE) but this email makes it sounds like they think I am checking in today? Is it just a poorly worded email they always send weeks ahead of a trip or should I be concerned they have the dates wrong in their system?
********
07/08/2020
Dear XXXX,
Thank you for being our Guest!
My name is Valerie Ferguson, General Manager of Disney's Polynesian Villas & Bungalows, and my team and I are here to help you enjoy your stay and ensure that you have a memorable vacation at the
Walt Disney World® Resort.
As you enjoy your stay, our Cast Members will strive to provide you with excellent service. If you happen to experience something that was not quite right during your visit, please let me know.
If you would like to share any thoughts about your stay
select the reply link below. Please allow us the opportunity to address your comments during your visit.
To aid in distancing efforts, Disney Resort hotel Guests may now also contact a Cast Member right on the My Disney Experience app through the “Chat with Us” feature, click
here to learn more.
I look forward to hearing from you and wish you a magical stay at Disney's Polynesian Villas & Bungalows.
Warmest regards,
Valerie Ferguson
General Manager
Disney's Polynesian Villas & Bungalows