Ricguz
DIS Veteran
- Joined
- May 6, 2000
Thanks for sharing. I’m glad they took care of youI’m at the airport . What a quick trip ! It was fun traveling with friends vs family . We had a wonderful time !
Glad you all enjoyed the pics !
Overall have to say it was so close to what we are used to . The CMs were all wonderful .
I had some air conditioning issues. The resort has been closed a long time. I arrived late Thursday abs took a cold shower and reported the issue Friday morning at 7a.
When i got back at 1p the room was still not repaired so I was given a ready room to take a nap. However by 4p it still wasn’t done . I started to get frustrated because I paid for Savannah view and the ready room was a pool . At that point the said
move to another SV room . Guess what ? It was 78 degrees . Oh no !
However the engineer said he WAS GOING TO FIX IT.
I came back from the lounge to check and room was blowing cold. A 2nd engineer was there . They made sure the heat worked too .
So overall ya sure it’s easier to stay in one room . However things like that are out of their control .
I had access to a room at all times . They helped with luggage . A manager walked me to the new room as well.
Overall I felt they took my concerns seriously .
The manager had a bottle of wine and glasses put in my room too . That was a nice touch .