Disney's Club Level (CL) Information & Questions

[GADisneyDad14]

Ooh now that’s fun!

Yep get pix!

Oh and ask, as far as I know you get free room service in Tonga unless they changed that, maybe do the Twilight Feast ?

I know you weren't asking me, but it was 'free' in July. Here's the selection menu:

 

[trishadono]

I know you weren't asking me, but it was 'free' in July. Here's the selection menu:

View attachment 439549

Oh thx! Someday I want to try there !

 

[GADisneyDad14]

And when you come back, if you get a chance, please do post photos of your room!

I know you weren't asking me, but here are some (not very good) pics of the Honeymoon Suite.

This room can actually be cheaper than regular CL rooms at times. The other room options in Tonga (which are suites), not so much!

It's a beautiful room.

 

[gillep]

This is so exciting! Hanging out at the Oasis pool with some ducks now. Going to get a mimosa in a minute then over to Epcot for a quick dash in to get our 4 AP visits. What an awesome first visit to the Poly!!

 

[reluctantredhead]

I know you weren't asking me, but here are some (not very good) pics of the Honeymoon Suite.

This room can actually be cheaper than regular CL rooms at times. The other room options in Tonga (which are suites), not so much!

It's a beautiful room.

Thanks for posting these! Quick question for you...was there a daybed or sofabed in the room, and if so, was it in an area that was separated out from the king bed? At the time, that was the sticking point...we were on property at the time, trying to book a bounceback rate, and the CM on the phone had recommended this room, but was uncertain of specifics about the daybed/sofabed. But when I tried to look up photos, none I could find at the time showed the daybed/sofabed, and since availability was very limited during the dates we were traveling, I got cold feet and switched to a room I knew would work...the CR 1BR suite. (And then, a few months later, I found a good AP rate on a honeymoon room at GF RPC and switched to that, lol. Long story, but the short version is my D loves the food so much at RPC that she was willing to give up her own space for that part of our split stay...we usually stay in 1BR suites due to 2 of the 3 in our traveling party having sleep issues.)

 

[GADisneyDad14]

Thanks for posting these! Quick question for you...was there a daybed or sofabed in the room, and if so, was it in an area that was separated out from the king bed? At the time, that was the sticking point...we were on property at the time, trying to book a bounceback rate, and the CM on the phone had recommended this room, but was uncertain of specifics about the daybed/sofabed. But when I tried to look up photos, none I could find at the time showed the daybed/sofabed, and since availability was very limited during the dates we were traveling, I got cold feet and switched to a room I knew would work...the CR 1BR suite. (And then, a few months later, I found a good AP rate on a honeymoon room at GF RPC and switched to that, lol.)

No, no daybed or pull out sofa in the Honeymoon suite (actually suite is maybe the wrong word for this room - it's just a Honeymoon room in my opinion). I'm not sure what the occupancy of this room is, but I'd be surprised if it's more then 2? Or I guess maybe 3 and the King counts as the sleeping surface for that many? Not sure how that works?

But no, the room is spacious but not 'that' big and no room for a day bed or sofa with the current selection of furniture in there.

The 1BR Suite in Tonga does have 2 Q's and a sofa bed if you ever consider staying in that room.

 

[gillep]

No, no daybed or pull out sofa in the Honeymoon suite (actually suite is maybe the wrong word for this room - it's just a Honeymoon room in my opinion). I'm not sure what the occupancy of this room is, but I'd be surprised if it's more then 2? Or I guess maybe 3 and the King counts as the sleeping surface for that many? Not sure how that works?

But no, the room is spacious but not 'that' big and no room for a day bed or sofa with the current selection of furniture in there.

The 1BR Suite in Tonga does have 2 Q's and a sofa bed if you ever consider staying in that room.

Granted I haven’t seen the room yet, but in MDE it is clearly listed as a honeymoon room, not a suite, seems to make sense it would have a low occupancy number like you said.

 

[GADisneyDad14]

Granted I haven’t seen the room yet, but in MDE it is clearly listed as a honeymoon room, not a suite, seems to make sense it would have a low occupancy number like you said.

Oh gosh, I didn't realize you weren't in the room yet otherwise I wouldn't have been posting spoiling pictures. I'm sorry about that!!!!

 

[morrismhs]

Would anyone have experience with getting a discount on a 2 bedroom CL in the summer? We wanted to travel with another couple and thought this might be a good option. We can always book regular rooms but just thought I'd ask. TIA

 

[mickeynut1]

We just arrived at the Poly and we were upgraded from a lagoon view room to a honeymoon room in Tonga!!!! Currently having breakfast in the King Kamehameha Club. We even had the Magical Express all to ourselves since it was so early. This is the first resort in a few trips where no one was at the entrance greeting people but it was very early. We are so excited!

Congrats on the awesome upgrade! Hope you have a great time .

We just got home from the Poly CL and love the CMs in the lounge!

Glad you had a great time and enjoyed Poly CL! I agree about the CMs...they are some of the best .

We sure did have fun at the Poly this week, and as I told one of the CMs, the Poly is dangerously close to becoming my favorite resort!

It isn't hard to fall in love with the Poly! We've tried all but 1 of the deluxe resorts and while I do like them all, the Poly will always be my #1 fav .

This is so exciting! Hanging out at the Oasis pool with some ducks now. Going to get a mimosa in a minute then over to Epcot for a quick dash in to get our 4 AP visits. What an awesome first visit to the Poly!!

Sounds like a great morning! Have a great time at Epcot .

Oh gosh, I didn't realize you weren't in the room yet

I didn't either, so when I saw your post I thought I missed something..lol.

 

[GADisneyDad14]

Would anyone have experience with getting a discount on a 2 bedroom CL in the summer? We wanted to travel with another couple and thought this might be a good option. We can always book regular rooms but just thought I'd ask. TIA

I'm curious as to other's experiences, but my experience with the suites is that they tend to get a basic 10% discount (if that). They don't tend to follow the same % off as the regular room general public or AP discounts. Not sure if there are any TAs that have discounts on suites, that's not something I've ever researched heavily.

You may know this, but there are a few resorts that have larger suites that don't show up / aren't bookable online.

Lastly, if you're looking for space / a larger room to share with the other couple, renting points for a DVC Villa will likely be the cheaper way than the resort suites, if that is something of interest to you.

 

[Kinek]

I do online check-in but mainly just to get the payment/credit card on file. And so I don’t have to be reminded of the balance due when I check in.

In my experience over a few stays in the last year, we have not been greeted upon arrival. Instead, I look for a manager or ipad CM type around and tell them we’re checking in CL, or go to the regular check-in desk and say the same thing - they usually will then escort us up to the 5th floor and pass us off to a CL CM to go through check-in.

With the exception of our last visit where they did work, our MagicBands have never worked to get access to the 5th floor upon arrival even after doing online check-in - so finding someone to escort you up from the main lobby is effectively a necessity, in my experience.

Enjoy your YC CL visit!

Thank you very much for the info.

 

[reluctantredhead]

No, no daybed or pull out sofa in the Honeymoon suite (actually suite is maybe the wrong word for this room - it's just a Honeymoon room in my opinion). I'm not sure what the occupancy of this room is, but I'd be surprised if it's more then 2? Or I guess maybe 3 and the King counts as the sleeping surface for that many? Not sure how that works?

But no, the room is spacious but not 'that' big and no room for a day bed or sofa with the current selection of furniture in there.

The 1BR Suite in Tonga does have 2 Q's and a sofa bed if you ever consider staying in that room.

Thank you for clearing that up! I had a feeling the CM was wrong...he kept insisting it slept 3...but he is the CM I spoke about it another thread that actually took the wrong deposit amount for our December 2019 BB stay and caused part of our split stay to be cancelled (Disney automatically cancelled our reservation, but didn't inform us, when the system "caught" that we'd put less than 1 night's deposit on the room...I even questioned him at the time that it wasn't enough, but he insisted it was...grr).

Re: that 1 BR Tonga suite...that one is the holy grail we've been chasing for years...it has never been available for our dates!

 

[reluctantredhead]

I'm curious as to other's experiences, but my experience with the suites is that they tend to get a basic 10% discount (if that). They don't tend to follow the same % off as the regular room general public or AP discounts. Not sure if there are any TAs that have discounts on suites, that's not something I've ever researched heavily.

You may know this, but there are a few resorts that have larger suites that don't show up / aren't bookable online.

Lastly, if you're looking for space / a larger room to share with the other couple, renting points for a DVC Villa will likely be the cheaper way than the resort suites, if that is something of interest to you.

The 10% discount is our experience as well. And I think in the fine print of the discounts it typically states that suites only get 10%. That's why that deluxe CL room at WL always seems like such a steal to us when it gets a bigger discount, because it functions as a suite due to the separate living room with the sofabed. Wasn't it actually classified as a Junior Suite several years ago?

And regarding price, it's generally less expensive to get 2 rooms than it is to get a suite. We've always bitten the bullet and paid for the more expensive suite though because our D is under 18 and nervous about staying in a room by herself, since connecting rooms aren't guaranteed...she never wanted us to chance it. But since OP on this issue is traveling with another family, it sounds like it wouldn't be a problem for them.

 

[trishadono]

Thank you for clearing that up! I had a feeling the CM was wrong...he kept insisting it slept 3...but he is the CM I spoke about it another thread that actually took the wrong deposit amount for our 2020 BB stay and caused part of our split stay to be cancelled (Disney automatically cancelled our reservation, but didn't inform us, when the system "caught" that we'd put less than 1 night's deposit on the room...I even questioned him at the time that it wasn't enough, but he insisted it was...grr).

Re: that 1 BR Tonga suite...that one is the holy grail we've been chasing for years...it has never been available for our dates!

Me too! I really want a Tonga stay!

 

[Nadine and Fred]

I agree, BWI CL is amazing! Hope you're having a great time .

Leaving today.... but plan another trip soon. We have found our "happy place".

 

[gwynne]

Leaving today.... but plan another trip soon. We have found our "happy place".

Glad you had a great vacation!

 

[CogsworthTN]

Leaving today.... but plan another trip soon. We have found our "happy place".

We love it there too. Please report back about the food offerings when you can. We went this past June and loved it, but I’ve heard of some changes that happened after our stay and I’m curious. Glad you had an amazing trip.

 

[conandrob240]

OMG the clown is a big nothing. What you have booked is, by far, the finest Club Level experience in WDW. We are here now and, as usual, the staff is over the top in its attentiveness to everything to make your stay perfect. And Redgie.... the wonderful chef in the lounge nightly.... another part of the Club Level experience at BWI which will make your stay memorable. I have tried other CLs ... all good even great.... but its the staff at Boardwalk that makes the place!!

Well, the clown alone maybe not but just the whole pool area is a turn off for me at BWI. Not sure exactly what I hate so much about it.it feels cramped, no zero entry, that hideous clown... However, all the raves about Cl there do make me want to give it a try.

 

[gillep]

We are having a great trip so far. We stopped into Epcot to get the Illuminations spirit jersey and we picked up a chef Figment Funko Pop while there, the food booths opened at 10 am yesterday which surprised me, especially because the park was pretty dead at that time (except merchandise lines). We walked out back through I gateway and the Skyliner was running, but not accepting passengers from the Epcot station, so we took the bus from the beach club to DS. We did Wine Bar George for brunch (delicious, highly recommend), while there, we received our room ready text ~11:30 am.

Once at the Poly, we went to our room in Tonga and met the nice concierge at the desk who reviewed all the perks and such with us. Spent the afternoon at the pool and going to the Hawaii building for pog-mosas (that part may have just been me). We had a nice rum filled dinner at the Trader Sams Tiki Terrace and watched the water pageant and fireworks from the beach. The only 'issue' with that was it was really hard to hear the Happily Ever After music from where we were seated on the sand in front of the 'fence'. Otherwise, it was absolutely perfect. I have been meaning to get to the Poly to do this since we started coming to WDW, but never got around to it, personally, I much prefer the view from here than from the Contemporary.

My husband, unfortunately, had a side effect from the treatment that he has been receiving for a herniated disk in his back so he had to video chat a teledoc (yay for live health online!) to have a prescription called into Turner Drugs, but they were also awesome and delivered his prescription to the front desk in about an hour from receiving it, so all was well in the end.

We had a tonga toast delivered for breakfast, such an awesome perk! Now we are hanging out in the room before California Grill Brunch (I know I know, so much food, but we had to cancel our brunch from our April trip so I am committed to this).

Once back, we will change into our Halloween costumes and head to the party! The weather has been fantastic, I usually hate coming this time of year as I find it way too hot, but yesterday was great as long as you were out of the sun, and I almost wanted a sweatshirt while watching the fireworks.

I know there has been some discussion of the Poly not having a GM email address like the other resorts, and only having the QR code available during your stay. We receive both the QR code paper and also a card with the Resort Duty Manager's phone number and the GM email address, but I am not sure if it is OK to post that email since it seems they don't usually give it out.