I am in Disneyland right now and I’m a little disappointed We are staying at the grand Californian and it doesn’t hold a candle to the grand Floridianbut that’s ok it is very convienent to the parks,my problem is I don’t find the warmth from people ,the cast members walk right past you without saying good morning the locals will not even look at you and say hi .I said something to the security guard about it and he told me he has been working here for the last 18 yrs and it was mandatory to be friendly back then now it is not .When I first got here I said how are you doing to a guy and he bum rushed me and said what you say I said how are you doing he said oh ok .I remember reading or hearing that the guards at the hotel gates were very rude , I did not find this to be the case they were very respectful and friendly so it is not all of the cast that has been unfriendly the PROS of California the Coast is beautiful and so is the weather the CONS the people are not friendly the bottom line is if I had to choose between Disneyland and disneyworld I feel disneyworld does a much better job at customer service. I would like to hear if other people feel the same or differ.