Oh, there are lots of unhappy people on Facebook. Apparently everyone was pretty unhappy to find out that some countries could just buy the ghosts for a pretty minimal amount of gems for characters. And then this was the game's response. It didn't go over well:
"Greetings, Kingdomers.
We would like to address the feedback you have delivered regarding this update’s Spooky Chests. Thank you for making your voices heard - they matter to us!
Regarding the Spooky Chests specifically, we originally introduced Legendary Chests as a way to bring back content that was previously hosted in time limited events. This was done to give Kingdomers a second chance to obtain special content they may have missed out on obtaining. Having said that, we recognize that the Spooky Chest contains items not made available in previous events, and we will re-evaluate the kind of content we place inside of Chests as a result of your feedback on the matter.
Additionally, while our Japanese friends can indeed purchase certain characters with gems outright, we would like to reassure you that we have put measures in place to ensure the maximum amount of fairness possible given legal restrictions. In Japan, there are rules that restrict game developers from using some specific ‘gacha’ mechanics which apply to certain Chests available in Disney Magic Kingdoms. Therefore, in order to ensure that our Japanese fans get to enjoy Disney Magic Kingdoms with the rest of us, we had to modify the way we made certain content available to the region.
We want you to know that our ultimate goal is to ensure that the Disney Magic Kingdoms experiences across ALL regions remain as similar as possible at all times. While it may not be possible to roll out the exact same experience globally, we do our absolute best and will continue to explore ways to make this happen.
Once again, we thank you sincerely for letting us know how you’re feeling about Disney Magic Kingdoms! We hope this explanation finds you well, and we encourage you to keep offering us feedback so that we may continue to tailor the game experience to best suit all of our wonderful fans."